Brandon Luong
Pleasanton,CA
Summary
I am a college Senior, currently attending San Jose State University, majoring in Business Administration: Management. I am interested in Business, Marketing, Sales, and Finance. I am a very hard worker and I tend to pick up on things quickly, also I'm consistently motivated and energetic.
Overview
5
5
years of professional experience
Work History
Server
Momosan Santana Row
09.2022 - Current
- Converted first-time customers to returning customers and increased customer return through friendly, reliable and accurate service
- Increased beverage sales through extensive knowledge about alcoholic drinks and wine pairing
- Submitted customer orders to the kitchen using the restaurant's point-of-sale system, prepared cold orders such as salads and appetizers and reviewed customer orders for accuracy to ensure they were prepared as requested
- Practiced proper food and beverage handling techniques following company policy as well as local, state and federal regulations
Finance Intern
Poplar HomesFi
Cupertino, CA
05.2023 - 09.2023
- Managed daily administrative tasks, including organizing and processing documents and checks.
- Maintained electronic files of all accounts payable transactions.
- Assisted Accounts Payable department with payment inquiries from vendors.
- Performed administrative functions for assigned accounts, recorded address changes and purged records.
- Recorded information about status of collection efforts.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Busser/food runner
Market Tavern
06.2022 - 08.2022
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Communicate with the kitchen to make sure all food is getting out to customers
- Delivering food orders from the kitchen to customers' tables rapidly and accurately
- Maintain the expo line, organize order tickets, and communicate effectively with the FOH and BOH team
- Assisted in setting tables with appropriate utensils, napkins, and decorations to enhance guest experience.
Service Specialist
Lucky
Pleasanton
05.2021 - 08.2021
- Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
- Received customer complaints and concerns courteously and followed up with appropriate action plan when necessary.
- Managed inventory of bags, restocking as necessary to ensure availability.
- Assisted customers with bagging purchases, ensuring items were secured and handled with care.
- Worked closely with front-end team to manage queues and reduce waiting times.
Packer
Aikido
San Leandro
07.2020 - 12.2020
- Adjusted packing methods based on product type and size for optimal protection.
- Inspected packages for accuracy and completeness before shipping.
- Prepared product shipments by packing boxes in accordance with company standards.
Education
Bachelor of Business Administration - Finance
San Jose State University
01.2025
High School Diploma -
Foothill High School
Pleasanton, CA05.2021
Skills
- Effective Team Collaboration
- High volume dining
- Strong Organizational Skills
- Logistics Management
- Analytical Problem-Solving
- Strong Organizational Skills
- Effective Communication
- Effective Multi-Tasking
- Relationship Building
- Food sales and promotion
- Suggestive selling
Timeline
Finance Intern
Poplar HomesFi
05.2023 - 09.2023
Server
Momosan Santana Row
09.2022 - Current
Busser/food runner
Market Tavern
06.2022 - 08.2022
Service Specialist
Lucky
05.2021 - 08.2021
Packer
Aikido
07.2020 - 12.2020
Bachelor of Business Administration - Finance
San Jose State University
High School Diploma -
Foothill High School
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