Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandon Lyons

Monroe

Summary

Energetic and adaptable professional with a strong aptitude for building relationships and understanding talent needs. Possessing comprehensive knowledge of recruitment processes, skilled in candidate sourcing and assessment. Committed to driving impactful hiring decisions that align with organizational goals. Offers a unique blend of interpersonal skills and a readiness to learn and grow within a dynamic team environment. Well-equipped to excel in a Lead Recruiter role with the ability to quickly grasp industry trends and recruitment strategies, coupled with proficiency in communication and problem-solving.

Overview

12
12
years of professional experience

Work History

Talent Acquisition Specialist III

First Student
05.2017 - Current
  • Evaluated resumes, interviewed and presented qualified candidates to hiring managers, and solicited feedback to refine recruiting strategy.
  • Collaborated with hiring managers to determine job requirements and understand departmental needs.
  • Reduced time-to-fill for open positions by implementing efficient recruitment strategies and effective collaboration with hiring managers.
  • Provided regular updates on talent acquisition performance metrics to senior leadership, supporting data-driven decision-making and continuous improvement efforts.
  • Developed strong talent pipelines by utilizing various sourcing techniques, including social media, job boards, and hiring events.
  • Monitored and analyzed recruitment metrics to identify trends, making data-driven decisions to improve recruitment strategies.
  • Leveraged social media platforms to advertise open positions, reaching wider audience and increasing application rates.

Paratransit Bus Operator

Transdev North America, Inc
10.2016 - 05.2017
  • Boosted customer satisfaction through professional communication, courteous service, and prompt assistance in resolving issues or concerns.
  • Conducted regular training sessions on paratransit operations for new hires as well as refresher courses for experienced staff members.
  • Enhanced passenger safety by consistently performing pre-trip vehicle inspections and addressing any necessary repairs or maintenance.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the company..
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Increased the efficiency of passenger pick-up operations by accurately assessing wheelchair securement needs prior to arrival at each stop.
  • Collaborated with dispatchers and management to promptly address customer feedback or complaints, leading to improvements in service quality and overall satisfaction levels.

Recruiter/Mentor

Lyft
08.2013 - 10.2016
  • Served as role model for new driver mentees by demonstrating strong values and ethical standards.
  • Monitored Lyft mentee performance consistently, identifying areas of improvement and adjusting mentorship approaches accordingly.
  • Spearheaded and developed the new mentorship program for newly-hired drivers, fostering camaraderie and support among new and existing team members.
  • Demonstrated adaptability in handling unforeseen challenges, ensuring events proceeded smoothly despite unexpected obstacles.
  • Developed partnerships with local businesses to secure sponsorships, enhancing Lyft visibility.
  • Managed driver event logistics and operations.

Retail Sales Manager

Hhgregg
08.2013 - 11.2013
  • Coordinated with other store managers within the retail chain to share best practices, problem-solve challenges, and contribute to overall company success.
  • Boosted customer satisfaction levels through attentive service, timely resolution of issues, and personalized recommendations.
  • Led visual merchandising efforts to create appealing displays that showcased new products and promoted seasonal trends effectively.
  • Analyzed sales data to identify patterns in consumer behavior and adjust merchandise assortments accordingly for maximum profitability.
  • Managed store inventory to ensure optimal stock levels, accurate records, and minimized shrinkage through loss prevention measures.
  • Developed a high-performing sales team by providing ongoing coaching, setting clear expectations, and fostering a positive work environment.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Managed day-to-day staffing and handled scheduling for all store employees.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Recruited, hired and trained 16 associates to develop into productive team members with excellent product knowledge.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Assistant Auto Center Manager

Sears Auto Center
10.2012 - 08.2013
  • Fostered a positive work environment by promoting teamwork, open communication channels, and professional development opportunities for staff members.
  • Oversaw the hiring process for new team members, ensuring alignment with company values and skill requirements for each role.
  • Resolved customer complaints promptly and professionally to maintain a high level of customer satisfaction and repeat business.
  • Monitored industry trends to stay current on best practices in automotive repair techniques, tools, and technology advancements.
  • Maintained accurate records of all repairs performed at the auto center, ensuring proper documentation for warranty claims or future reference purposes when needed.
  • Implemented inventory management systems to reduce waste and optimize parts utilization for improved profitability.
  • Managed financial aspects of the auto center, including budgeting, forecasting, cost control measures, and financial reporting to cooperate.
  • Streamlined auto center operations for increased productivity by optimizing scheduling and workflow.
  • Collaborated with other managers within the region for continual improvement efforts across departments based on shared learning experiences from individual auto centers'' successes/challenges faced over time.

Education

No Degree - Automotive Engineering And Technology

Northern Virginia Community College
Alexandria, VA
01.2002

Skills

  • Customer Satisfaction
  • Customer Retention
  • Sales
  • Applicant tracking systems
  • Positive attitude and demeanor
  • Candidate screening
  • Effective leadership
  • Workplace safety
  • Data-driven decision making
  • Onboarding processes
  • Professionalism and punctuality
  • Recruiting and sourcing

Timeline

Talent Acquisition Specialist III

First Student
05.2017 - Current

Paratransit Bus Operator

Transdev North America, Inc
10.2016 - 05.2017

Recruiter/Mentor

Lyft
08.2013 - 10.2016

Retail Sales Manager

Hhgregg
08.2013 - 11.2013

Assistant Auto Center Manager

Sears Auto Center
10.2012 - 08.2013

No Degree - Automotive Engineering And Technology

Northern Virginia Community College

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Brandon Lyons