Brandon Lyscio
Scottsdale,AZ
Summary
I'm a highly motivated and detail-oriented professional with a strong background in leading barista operations. I've demonstrated the ability to oversee daily tasks, ensure high-quality customer service and have proven skills in team leadership, organization, and adaptability. I thrive in fast-paced environments and am committed to maintaining high standards of organization and professionalism. I'm searching for a new position where my abilities and skills can be utilized and tested.
Overview
7
7
years of professional experience
Work History
Lead Barista
Mountain House Lodge
04.2024 - Current
- Responsible for opening duties including setting up, stocking, taking inventory, making sure all appliances are working, maintaining a clean and organized workspace.
- Effectively support and mentor new staff members on proper techniques and procedures to make sure they are prepared.
- Taking and inputting orders as well as preparing food and drinks.
- Ensure customer satisfaction by exceeding expectations with efficient and personal preparation.
Photo Booth Operator
Pixster Photobooth
02.2024 - 05.2024
- Assemble and disassemble photo booth, backdrop, and props as well as making sure the required software is working.
- Maintain the photobooth by helping guests take photos while also creating a fun and friendly atmosphere.
- Troubleshooting any technical problems while staying professional.
- Attended multiple parties, weddings and special events all with positive feedback.
Food and Beverage Attendant
Great Wolf Lodge
06.2022 - 09.2023
- Communicated in an effective and friendly way with guests to take and input orders.
- Maintained a clean and organized workplace in compliance with health and safety regulations.
- Expedite orders and making sure the guests are getting the right food.
- Professionally handled and resolved complaints and questions from guests to turn a possible negative experience into a positive one.
Delivery Driver
Pizza Hut
05.2018 - 12.2021
- Safely delivered packages on time to customer doorsteps and business offices.
- Managed and processed cash and credit card transactions.
- Professionally interacted with customers in person or by phone to answer and questions or concerns.
- Responsible for opening and closing duties including maintaining the appliances, deliveries, prep work, keeping a clean and safe workplace, counting cash.
Education
Bachelor of Arts - Sociology
Arizona State University
Tempe, AZ08-2023
Skills
- Adaptive problem solving and troubleshooting
- Effective communication with customers, coworkers, and management
- Personable yet professional demeanor
- Cooperative and collaborative team player as well as a highly motivated independent worker
- Proficient with MS Office and Google Drive
- Follow and adhere to workplace operating procedures and guidelines
- Highly detailed and organized
- Maintaining professionalism and composure during stressful or difficult situations
Timeline
Lead Barista
Mountain House Lodge
04.2024 - Current
Photo Booth Operator
Pixster Photobooth
02.2024 - 05.2024
Food and Beverage Attendant
Great Wolf Lodge
06.2022 - 09.2023
Delivery Driver
Pizza Hut
05.2018 - 12.2021
Bachelor of Arts - Sociology
Arizona State University
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