Brandon MacArthur
Sales Associate
Aurora,IL
Summary
Internal Sales Representative with in-depth knowledge of the product and industry. Over the course of 6 1/2 years in the steel industry. Not only in sales, but also hands on experience within the shop. I understand the importance of knowing what it is you sell, and the difficulties we face in unprecedented times. But I believe it is our ability to adapt and overcome, that keeps business moving as we face new and challenging endeavors.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Inside Sales Associate
Napco Steel Inc.
West Chicago, IL
11.2019 - Current
- Identified the customers needs and communicated our strong suits as a company to establish new accounts.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Collected information on sales and service issues to coordinate team-wide resolutions.
- Created and updated customer accounts with relevant information.
Warehouse Supervisor
Napco Steel Inc.
West Chicago, Illinois
10.2016 - 11.2019
- Supervised shipping and receiving, distribution and workplace safety.
- Kept detailed records of inventories and merchandise inventory transactions.
- Performed troubleshooting to resolve issues with equipment, devices and products.
- Supported production workers in meeting goals without compromising safety and compliance.
Certified Lube Technician
Jiffy Lube
Roselle , Illinois
06.2014 - 10.2016
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Organized and regulated shop inventory to minimize waste.
- Attended in-house training courses and webinars to learn about vehicle electrical system, brakes and diagnostic and repair techniques.
- Insured team safety with proper call outs, and adherence to rules and regulations.
Education
High School Diploma -
West Chicago Community High School
West Chicago 08.2011 - 05.2014
Skills
Relationship building and management
undefinedTimeline
Inside Sales Associate
Napco Steel Inc.
11.2019 - Current
Warehouse Supervisor
Napco Steel Inc.
10.2016 - 11.2019
Certified Lube Technician
Jiffy Lube
06.2014 - 10.2016
High School Diploma -
West Chicago Community High School
08.2011 - 05.2014