Brandon Mack
P.O. Box 2222,VA
Summary
To secure an entry level position that will allow me to utilize my computer science skills within the public or private sector while gaining valuable practical experience.
Overview
15
15
years of professional experience
Work History
Program Analyst GS-09
Office of National Drug Control Policy
05.2023 - 02.2025
- Streamlined the internship application process by optimizing online platforms for easy access to information and resources. Coordinated with components of ONDCP on recruitment of interns.
- Coordinate with other EOP Components on IT and Intern tasks.
- Assisted the Office of Administration in developing and maintaining critical software used throughout the EOP.
- Facilitated effective communication between team members to complete IT and Intern tasks. By doing so, fostering a positive work environment conducive to collaboration.
- Trained team members on new software tools, improving overall productivity and efficiency. Helped in the training of multiple internal software, and Workday.
- Was a Technical Support Representative (TSR) who assisted in ONDCP's Sharepoint portal and their renovations. Have assisted other in using the EARS system.
- Made an Intern Page to better coordinate between interns and ONDCP staff.
- Developed detailed project plans outlining tasks, timelines, dependencies, and resource requirements for successful execution of complex initiatives.
- Monitored program performance against established benchmarks, taking corrective action as needed to realign with desired outcomes.
- Made actionable suggestions that have lead to increased efficiently in the Intern Onboarding Process.
- Assisted in increasing intern recruitment and onboarding through outreach.
- Helped create events to improving the intern experience. Also coordinated with the White House and other components of the EOP to plan EOP wide intern events.
- Analyzed SQL Server databases, and assisting data modeling and mapping to the Workday data structures.
- Assisted in the performance of data extract, transform, and load (ETL) actions for Workday deployment.
- Reviewed internal software source code (primarily C#) to understand and document existing application logic and workflows.
- Suggested and implemented multiple features for internal software.
- Managed and produced content for ONDCP's internal news and information announcements channel. In direct approval of the Director's office formatted text and added visuals elements to maintain ONDCP standards.
- Managed and maintained the technical operations of ONDCP's internal news and information announcements channel.
Teaching Assistant
Howard University
08.2022 - 12.2022
- Planned and implement lessons following school's curriculum, goals and objectives.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Set up visual aids like slides and code demos to support the lesson for each class
Preservation Services Division Intern
Library Of Congress
06.2022 - 08.2022
- Held the responsibility of modifying and reformatting materials for preservation and for the management information systems required to enact preservation services at scale.
- Participated in process management (e.g., assessing materials, processing brittle books, reviewing reformatting policies, etc.) in order to communicate effectively with library management and IT personnel.
- Trained on and operated a high-resolution overhead book scanner and associated image editing software; carried out image editing, auditing and post-processing to provided specification(s); performed quality review on in-house and/ or contractor generated images and constituent files (XML, METS/ALTO, etc.).
- Worked with digital imaging production processes of books, serials and microform materials with open-source and commercial image editing/image processing software.
- Provided assistance in major external service contracts and management information systems.
- Assisted with the Mass Deacidification Program: Quality Control (QC) of the ILS component and of material re-shelving component.
- Performed Master Microfilm reels inventory, prior for the reels going into long term cold storage as well as conducted inspection of reformatted microfilm reels returned from vendor along with performing microfilm to digital reel identification and requests
- Worked on label and ribbon order fulfillment and Preservation Directorate databases identification and consolidation.
- Provided assistance in the sorting of newly acquired monographs from the Acquisitions and Bibliographic Access Directorate (ABA).
- Assisted in the preparation of monographs and multivolume serials for commercial binding.
- Performed binding preparation using the Automated Bindery Library Exchange system, a web-based application for the preparation of library materials for commercial binding.
- Examined newly bound items to ensure fidelity to contractual requirements.
Volunteer Teacher's Aide
Arlington Career Center
06.2015 - 08.2018
- Assisted the teacher with the students within the Mass Media Program during the summer
- Organized and guided skills practice, research and memorization tasks for students
- Taught the operation of software and hardware
- Taught the maintenance of software and hardware
- Taught and helped editing and exportation of media produced
- Helped in lighting and in projecting student's media
High School Teen Advisory Group (TAG)
Arlington Public Library
09.2012 - 06.2016
- Participated in monthly TAG meetings
- Provided recommendation on reading materials for high school students
Cashier / Clerk
Rite Aid Corporation
01.2016 - 05.2016
- Provided customer service by assisting customers with their shopping needs
- Completed customer transactions on the cash register
- Ensured the appearance of the store was pleasing to the customer and met the requirements of the corporate office
Central Library Teen Advisory Group (TAG)
Meyera E. Oberndorf Central Library
01.2011 - 03.2012
- Participated in monthly TAG meetings
- Volunteered at family/teen events
- Provided recommendation on reading materials for middle school students.
Junior Volunteer
VB Society For The Prevention Of Cruelty To Animal
06.2011 - 06.2011
- Took care of small animals including feeding, bathing, and health management
- Cleaned and maintained equipment
Summer Reading Program Volunteer
Virginia Beach City Public Library
06.2010 - 06.2010
- Assisted the librarian with signing up youth for a summer reading program
- Organized registration cards for the summer youth participants
Education
Master of Science - Computer Science
Howard University
Washington, DCBachelor of Science - Computer Science Major
Howard University
Washington, DC12.2022
High School Diploma -
Wakefield High School | Diploma
Arlington, VA06.2016
Certificate of Completion -
Arlington Career Center
Arlington, VA06.2016
Skills
- Adobe Certified Associate,
- Visual Communication using Adobe
- Photoshop CS6, Earned in December 2014
- Secret Clearance
Computer Skills
Java | C++ | C# | Word | Excel | Adobe Programs | AWS Cloud Services | Swift | Kotlin | HTML | Python | MIPS
REFERENCES
Available upon request
Timeline
Program Analyst GS-09
Office of National Drug Control Policy
05.2023 - 02.2025
Teaching Assistant
Howard University
08.2022 - 12.2022
Preservation Services Division Intern
Library Of Congress
06.2022 - 08.2022
Cashier / Clerk
Rite Aid Corporation
01.2016 - 05.2016
Volunteer Teacher's Aide
Arlington Career Center
06.2015 - 08.2018
High School Teen Advisory Group (TAG)
Arlington Public Library
09.2012 - 06.2016
Junior Volunteer
VB Society For The Prevention Of Cruelty To Animal
06.2011 - 06.2011
Central Library Teen Advisory Group (TAG)
Meyera E. Oberndorf Central Library
01.2011 - 03.2012
Summer Reading Program Volunteer
Virginia Beach City Public Library
06.2010 - 06.2010
Master of Science - Computer Science
Howard University
Bachelor of Science - Computer Science Major
Howard University
High School Diploma -
Wakefield High School | Diploma
Certificate of Completion -
Arlington Career Center
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