Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Brandon Magee

Harmony

Summary

Goal oriented team leader with a proven track record at First on Site, excelling in regulatory compliance and operational efficiency. Skilled in performance monitoring and task delegation, I foster team success through coaching and mentoring. Committed to enhancing customer satisfaction, I consistently resolve issues while maintaining high-quality standards.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Manager

Southern Appeal
Saint Cloud
06.2024 - 06.2025
  • Ensured compliance with company policies.
  • Established processes to ensure efficient workflow throughout the organization.
  • Monitored staff performance and addressed issues.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Produced thorough, accurate and timely reports of project activities.
  • Delegated work to staff, setting priorities and goals.

National Supervisor

First on Site
Fort Worth
04.2021 - 05.2024
  • Ensured compliance with relevant regulations governing health and safety according to OSHA and company standards.
  • Collaborated with the senior management team on daily tasks designed to improve operational efficiency.
  • Created reports detailing progress against goals, customer satisfaction levels.
  • Delegated work to staff, setting priorities and goals.
  • Assigned work and monitored performance of project personnel.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed completed work to verify consistency, quality, and conformance.

Technician

Service Master
Papillion
02.2017 - 01.2021
  • Diagnosed problems using test equipment, such as multimeters and hygrometers, to remediate water intrusion.
  • Managed quality control and maintained high level of customer satisfaction.
  • Followed safety practices to safeguard against injury and damage to property.
  • Participated in training to maintain technical expertise and proficiency on applicable equipment.
  • Utilized hand tools and power tools.
  • Completed scheduled appointments on time to drive quality service.
  • Worked very closely with customers to come up with a work plan, deadlines, and execution of the project.

Education

High School Diploma -

Bellevue West
Bellevue, NE
08-1999

Skills

  • Regulatory compliance
  • Process improvement
  • Performance monitoring
  • Customer service
  • Task delegation
  • Operational efficiency
  • Project management
  • Coaching and mentoring
  • Shift scheduling
  • Staff management
  • Multitasking capacity
  • Work Planning and Prioritization

Affiliations

  • I am an outdoorsman and am truly happy in the peace of nature.
  • Art has always been a hobby of mine since i can remember.
  • Sports is also a favorite of mine. I'd rather play then watch.

Certification

  • WIIRC Water certification
  • Micro Mold Certification.
  • Industrial drying Certification

References

References available upon request.

Timeline

Manager

Southern Appeal
06.2024 - 06.2025

National Supervisor

First on Site
04.2021 - 05.2024

Technician

Service Master
02.2017 - 01.2021

High School Diploma -

Bellevue West

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Brandon Magee