Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Maldonado

Pittsboro,NC

Summary

Dynamic delivery driver with a proven track record at DoorDash, excelling in optimizing routes and enhancing customer satisfaction. Skilled in safely operating forklifts and managing inventory, I bring strong problem-solving abilities and a commitment to safety. Recognized for improving delivery efficiency while maintaining a positive attitude in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Delivery Driver

DoorDash
Raleigh, NC
04.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.

Dock Leader

Global Value Commerce
Raleigh, NC
07.2019 - 09.2020
  • Ensured safety compliance, conducting regular inspections of equipment and facilities.
  • Enhanced dock productivity by implementing efficient loading and unloading procedures.
  • Implemented cost-saving measures, reducing overhead expenses without compromising service quality.
  • Coordinated training programs for new hires to promote consistent work quality across the team.
  • Collected and prepared information for various operational reports.
  • Pushed or pulled loading carts to and from weighing station.
  • Reinforced a culture of safety by conducting regular safety meetings and providing ongoing training for all team members.
  • Processed orders, produced and reconciled delivery documents and tracked service performance.
  • Optimized resource allocation, assigning staff according to workload demands and availability.
  • Resolved issues quickly by addressing employee concerns and facilitating open communication channels.
  • Promoted a positive working environment through clear expectations, goals, and recognition of achievements.
  • Reduced docking times with effective communication and coordination between team members.
  • Streamlined operations for improved time management, overseeing daily shift schedules and task assignments.
  • Managed resources effectively during peak seasons by cross-training employees on various tasks in order to maximize flexibility in staffing needs.
  • Spearheaded process improvements that led to increased overall operational efficiency at the facility level.
  • Developed strong relationships with customers, ensuring timely deliveries and satisfaction with services provided.
  • Conducted risk assessments on a regular basis to address potential hazards within the workplace effectively.
  • Managed multiple tasks and priorities and easily adapted to changing dock situations.
  • Operated forklifts, pallet movers and other material handling equipment.
  • Collaborated with other departments to ensure smooth shipping and receiving processes.
  • Managed inventory control, optimizing warehouse organization and space utilization.
  • Maintained accurate records of shipments, tracking movements in real-time to prevent delays or lost cargo.
  • Improved supply chain efficiency by collaborating closely with carriers and suppliers on scheduling adjustments as needed.
  • Monitored performance metrics to identify areas for improvement and implement necessary changes.
  • Ensured regulatory compliance through adherence to industry standards, policies, and guidelines related to dock operations.
  • Loaded trucks and properly secured items to prevent damage during transportation.
  • Recorded number of units moved or handled, using work tickets, and daily production sheets.

Delivery Driver

Papa Johns International Inc.
Chapel Hill, NC
03.2025 - 04.2025
  • Assemble pizzas according to Papa John’s recipes and customer specifications, including spreading sauce, adding toppings, and applying cheese.
  • Monitor pizza ovens to ensure proper cooking times and temperatures; remove pizzas promptly to maintain quality and avoid burning.
  • Slice vegetables, portion meats, prepare dough, and restock prep stations throughout the shift to keep up with demand
  • Follow all food safety and sanitation guidelines. Clean workstations, prep areas, and equipment regularly to ensure a safe and hygienic kitchen.
  • Ensure consistency by preparing each order according to Papa John’s quality standards and portion guidelines.
  • Work closely with other kitchen staff and front-of-house team members to fulfill orders quickly and accurately.
  • Help monitor inventory levels, rotate stock, and inform management when supplies are low
  • Occasionally assist with packaging pizzas and sides, and interact with customers when needed to ensure satisfaction.

Delivery Driver

Lightfoot Logistics
Mooresville, NC
03.2024 - 08.2024
  • Deliver 150–300+ packages per day to residential and business addresses on a scheduled route.
  • Use GPS and Amazon delivery apps (like the “Rabbit” device or Flex app) to follow assigned delivery routes and update delivery statuses.
  • Safely operate a delivery vehicle, following all local and company traffic laws and safety procedures.
  • Provide excellent customer service when interacting with recipients; handle delivery issues professionally.
  • Load the delivery vehicle with packages in the correct sequence for efficient delivery; handle packages with care.
  • Manage time effectively to complete deliveries within set timeframes and meet Amazon’s performance metrics.
  • Report any vehicle issues, delivery problems, or customer concerns to the dispatcher or team lead.
  • Adhere to company policies, safety procedures, and Amazon’s standards for delivery operations.

DSP

Russ Med Consultants
Raleigh, NC
09.2022 - 03.2023

Help individuals with activities of daily living (ADLs) such as eating, hygiene, dressing, and mobility, depending on individual needs.

Lead or assist with planned activities like arts and crafts, games, life skills training, exercise, and community outings.

Follow individualized care or support plans to meet personal goals related to behavior, communication, independence, and skills development.

Record progress notes, behaviors, incidents, and health information accurately and timely.

Ensure the safety and well-being of all participants by maintaining a clean and supportive environment, and adhering to all safety protocols and guide

Forklift Operator

Southern Window Supply Company
Raleigh, NC
01.2020 - 04.2020
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Minimized product damage through careful maneuvering and transporting of fragile items.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
  • Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.

Mechanical Installer

Talascend LLC
Garner
02.2018 - 06.2018
  • Utilized advanced diagnostic tools to identify mechanical issues before they escalated into costly problems.
  • Maintained detailed records of installations, repairs, and inspections for accurate documentation purposes.
  • Coordinated with suppliers for the procurement of necessary materials and components while maintaining cost-effective strategies.
  • Established preventative maintenance schedules to proactively address potential issues before they became critical problems.
  • Troubleshot complex issues effectively, resolving them in a timely manner to minimize negative impacts on operations.
  • Customized mechanical solutions according to client specifications, delivering tailored results that met unique demands.
  • Increased machinery lifespan through meticulous inspections and timely replacements of worn parts.
  • Streamlined installation processes, reducing project completion times and boosting team productivity.

Education

High School Diploma - Arts

Vance-Granville Community College
Franklinton, NC
06.2019

Skills

  • Skilled in safely moving, loading, and unloading materials using forklifts, pallet jacks, dollies, and manual lifting techniques
  • Experienced with forklifts, skid steers, power tools, hand tools, and various types of construction machinery
  • Able to read and follow blueprints, construction drawings, and schematics to execute tasks accurately
  • Knowledgeable in warehouse operations including inventory tracking, order picking, packing, labeling, and shipping/receiving procedures
  • Skilled in framing, drywall, concrete work, demolition, basic carpentry, and site prep/clean-up
  • Strong understanding of OSHA regulations and safety best practices; consistent use of PPE and hazard identification
  • Capable of lifting heavy materials, standing for long periods, and working in various weather conditions
  • Quick to troubleshoot on-site issues, make adjustments, and adapt to changing conditions or schedules

Timeline

Delivery Driver

Papa Johns International Inc.
03.2025 - 04.2025

Delivery Driver

Lightfoot Logistics
03.2024 - 08.2024

Delivery Driver

DoorDash
04.2023 - Current

DSP

Russ Med Consultants
09.2022 - 03.2023

Forklift Operator

Southern Window Supply Company
01.2020 - 04.2020

Dock Leader

Global Value Commerce
07.2019 - 09.2020

Mechanical Installer

Talascend LLC
02.2018 - 06.2018

High School Diploma - Arts

Vance-Granville Community College
Brandon Maldonado