Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandon Maresca

Landing

Summary

Dynamic Tow Truck Driver with extensive experience at Hook and Book, recognized for exceptional customer service and efficient vehicle recovery. Proficient in towing equipment operation and vehicle maintenance, consistently improving response times through effective route navigation. Dependable and cooperative, fostering positive client relationships in high-stress situations while ensuring safety and compliance.

Overview

9
9
years of professional experience

Work History

Tow Truck Driver

Hook and Book
01.2025 - Current
  • Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
  • Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Improved response times by efficiently navigating and utilizing GPS systems during tow truck operations.

Tow Truck Driver

Ron & Sons
01.2022 - 12.2024
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Improved response times by efficiently navigating and utilizing GPS systems during tow truck operations.
  • Assisted in training new tow truck drivers, sharing best practices for safe operations and efficient service delivery.
  • Boosted operational efficiency by conducting regular maintenance checks on all towing equipment, avoiding breakdowns or malfunctions during critical moments.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.

Automotive Mechanic Assistant

Boosted Euro
10.2021 - 09.2022


  • Increased shop productivity by maintaining a clean and organized work environment.
  • Streamlined repair process with proficient use of specialized automotive tools and diagnostic equipment.
  • Improved customer satisfaction by providing timely, efficient, and accurate repair services for various automotive issues.
  • Expedited repair completion times by working closely with other mechanics on complex projects.
  • Assisted in rebuilding, replacing and repairing vehicle parts such as engines, brakes, transmission lines, and electrical assemblies.
  • Raised vehicle on hydraulic jack or hoist to gain access to mechanical units bolted to underside of vehicle.
  • Assisted in auto repair and maintenance tasks by performing engine tune-ups, grinding valves and rebuilding Type and Type motors.

Grounds & Road Maintenance

Borough of Hopatcong DPW
02.2020 - 12.2021
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Maintained roads, filled in pot holes,
  • Cut lawns, and maintained town grounds and roads.

Shop Assistant

A2b
02.2020 - 10.2021
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Made fuel kits, assisted with rebuilding turbos.

Pizza Delivery Driver

Pizza Express Restaurant
10.2017 - 07.2018
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
  • Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.
  • Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.

Boat Yard Assistant

Prospect Point Boat Yards
04.2017 - 11.2017
  • Improved yard organization by implementing efficient storage solutions and space utilization techniques.
  • Kept work areas neat, clean and free from debris.
  • Launched customers boats, assisted customers with parking their boats.
  • Moved boats around the yard.

Valet Attendant & Lot Security

Stone Water
05.2017 - 10.2017
  • Established positive guest relationships through consistent delivery of excellent customer service.
  • Welcomed arriving guests and explained car retrieval procedures.
  • Reduced wait times for guests with effective communication and coordination among valet team members.
  • Streamlined vehicle retrieval process for faster turnaround times, leading to increased guest loyalty.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Followed all company policies and procedures regarding vehicle handling and key storage for maximum security measures.
  • Parked and retrieved cars carefully to prevent damage and avoid delays.

Cashier

ShopRite
09.2016 - 02.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Some College - Sports Management

Sage College
Albany, NY

Roxbury High School
Succasunna, NJ
06.2018

Skills

  • Strong work ethic
  • Towing equipment operation
  • Safe driving practices
  • Customer service
  • Vehicle maintenance and repair
  • Heavy lifting
  • Roadside assistance experience
  • Vehicle recovery expertise
  • Basic mechanical aptitude
  • Vehicle inspection
  • Accident clearing
  • Mechanic shop support
  • Basic vehicle maintenance
  • Accident scene management
  • Customer vehicle loading
  • Flatbed truck expertise
  • Dependable and cooperative
  • Route navigation software
  • Recovering vehicles
  • Mechanical troubleshooting

Timeline

Tow Truck Driver

Hook and Book
01.2025 - Current

Tow Truck Driver

Ron & Sons
01.2022 - 12.2024

Automotive Mechanic Assistant

Boosted Euro
10.2021 - 09.2022

Grounds & Road Maintenance

Borough of Hopatcong DPW
02.2020 - 12.2021

Shop Assistant

A2b
02.2020 - 10.2021

Pizza Delivery Driver

Pizza Express Restaurant
10.2017 - 07.2018

Valet Attendant & Lot Security

Stone Water
05.2017 - 10.2017

Boat Yard Assistant

Prospect Point Boat Yards
04.2017 - 11.2017

Cashier

ShopRite
09.2016 - 02.2017

Some College - Sports Management

Sage College

Roxbury High School

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