Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
SalesAssociate

Brandon Martinez

Eustis,FL

Summary

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Petty Officer Second Class

United States Navy, USN
08.2018 - 08.2023
  • Developed strong relationships with cross-functional teams to foster collaboration and improve communication within the unit.
  • Coordinated logistics support for deployment readiness operations, ensuring all necessary resources were available when needed.
  • Contributed to strategic planning efforts and assisted in the development of long-term goals for continued operational success.
  • Achieved top-tier inspection results by diligently adhering to established policies and guidelines throughout daily activities.
  • Provided exemplary leadership during high-stress situations, resulting in successful completion of critical missions.
  • Assisted in planning and executing mission objectives, contributing to overall mission success.

Delivery Driver

AutoZone
08.2023 - 12.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Assistant Manager

Hibbetts Sports
01.2024 - 04.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Sales Associate

7-eleven
04.2025 - Current
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

Eustis High School
Eustis
05-2018

HVAC - HVAC

Southern Technical College
Sanford, FL
08-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Goal oriented
  • Exceptional customer service
  • Money handling
  • Professional demeanor
  • Adapt to diverse groups
  • Inventory control
  • Order processing

Certification

OSHA 10 hour course

Achieved Universal EPA certification

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

7-eleven
04.2025 - Current

Assistant Manager

Hibbetts Sports
01.2024 - 04.2025

Delivery Driver

AutoZone
08.2023 - 12.2023

Petty Officer Second Class

United States Navy, USN
08.2018 - 08.2023

Eustis High School

HVAC - HVAC

Southern Technical College