Assistant manager
Victory Lane Quick Oil Change
Unicoi, KY
07.2023 - 05.2025
- Assisted in managing daily operations of quick oil change services.
- Trained & supervised staff on customer service and safety protocols.
- Coordinated scheduling to ensure efficient workflow & service delivery.
- Manage stock & productability.
- Manage the quality of work, ofother employees.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Resolved conflicts between team members in an effective manner.
- Developed a system for tracking inventory and ordering supplies as needed.
- Established processes for monitoring customer satisfaction levels.