Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client or customer experience. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading sales teams with over 10 years of automotive sales experience.
-Arranged financing and reviewed required documents to determine best bank approvals for customer and dealership.
- Tracked daily sales and generated activity and productivity reports.
- Verified customer information, including income information and signature.
- Mitigated charge-backs at an acceptable level without sacrificing quality.
-Kept CIT to a 4 day average on funding to help ensure cash flow for dealership
-Submitted terms and got bank approvals
-Menu, assisted, closed customers on best decisions on available products on vehicle purchase to generate gross profit for dealership.
- Managed a client list of 60 dealership clients in territory focused on F&I production.
-Worked with F&I managers of clients to increase product penetration and gross profit on Vehicle Service Contracts and Ancillary Products.
-Worked with sales staff on training and educating customers on certain products that were giveaway products for the store. Focused on providing the correct information but also setting F&I managers up for upsell opportunities.
-Worked with General Managers and Dealer Principles on backend strategy with reinsurance and products needed to maximize clients gross profit for the department and store.
-Assisted dealerships with growing lender portfolio
-Worked with clients on any warranty claims issues or accounting matters with proper departments.
-Prospected and enrolled new dealer clients to grow and maximize territory.
-Managed and grew acquisitions, for a start-up company, by 15%
from start to completion and consistently surpassed quarterly
objections and targets
-90% successful closing rate once under contract
-Managed purchase acquisitions for the South East and South
Central territories, with a concentration on NC, GA, TN, FL, TX
-Managed the full sales process from contract, inspections,
coordinating with sellers and closing procedures
-Proficient in inbound & outbound lead source generating from,
but not limited to:
Outbound SMS, Cold Calling,
Social Media including; Facebook and
Google
-Converted 15% of leads to successful closings
-Consulted automotive dealerships' sales and marketing processes through managing and leading in-house teams during the entire sales experience, across the United States
-Increased sales and revenue during 6-10 day events at locations where:
-Average increase in revenue during events
were 55%-60%
-Closing percentages on average around
10-15%
-Gross revenue generated between $250,000 - $500,000 per event
-Established open and professional relationships with over 45 dealerships with 95% retention on repeat clients
-Implemented strategic marketing campaigns to generate leads including: Direct Mail, Social Media, Radio, TV
-Trained and guided sales departments in sales process, closing techniques, and follow up
-Worked with management staff on process with deal structure, inventory management, and sales process to increase efficiency in dealerships daily process
-Maintained relationships with traveling sales staff to supplement additional resources to dealerships in need
-Handled and executed sales process including; customer relationships and interactions, test drives, showing of product, negotiations, and finalizing transaction while working with finance department
-Product specialist and executed complete sales process to create the best buying experience for our customer
-Consistent producer whom placed in top 5 of sales department, acquiring multiple "salesmen of the month" awards
-Management skills of leading sales teams in meeting or exceeding objectives and goals
-Over 10 years experience in sales, sales team management, F&I management
-Maintaining long term and successful relationships with accounts and business owners
-Superior communication skills through phone and in person
-Maximizing sales processes to increase revenue and streamline the overall efficiency
-Proficient in developing and implementing sales marketing strategies