Brandon McDonald
New Lowell,ON, CANADA
Summary
Seasoned Operations Manager and talented leader with 12+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
12
12
years of professional experience
Work History
Operations Manager
BK Real Estate Investing
Barrie, ON
10.2015 - Current
- Established positive and effective communication among staff and organization leadership, reducing miscommunications and missed deadlines.
- Partnered with vendors and suppliers to effectively manage and budget.
- Worked in matrix management environment with oversight of division level managers, day to day operations, finances, safety and compliance.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Dealt with recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained and guided team members to maintain high productivity and performance metrics.
- Supervised 15+ employees in office and in the field, overseeing efficiency of tasks and and quality control.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Supervised daily operations of multi-million development operations.
- Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
- Delegated daily tasks to employees, streamlining daily progress and efficiency.
- Eased team transitions and new employee orientation through effective training and development.
- Drafted invoices for completed work.
- Upheld great standards of leadership for employees, consistently leading by example.
Supervisor
Hydro One
Owen Sound, ON
05.2010 - 10.2015
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Set overall vision and provided team leadership.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety and developed training.
- Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
Education
No Degree - Police Foundations
Humber College
EtobicokeHigh School Diploma -
OSCVI
Owen Sound06.2004
Skills
- Logistics Oversight
- Performance Monitoring and Evaluation
- Administrative Management
- Operation Monitoring
- Delegating Work Assignments
- Interviewing and Prescreening
- Management Training
- Operational Efficiency and Safety
- Lead Support Skills
- Systems Implementations
- Project Development
Timeline
Operations Manager
BK Real Estate Investing
10.2015 - Current
Supervisor
Hydro One
05.2010 - 10.2015
No Degree - Police Foundations
Humber College
High School Diploma -
OSCVI
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