Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Brandon McElroy

Tulsa

Summary

Highly accomplished management professional with experience in district-level operations. Proven track record of driving operational excellence and strategic initiatives while delivering superior customer service. Adept at using innovative approaches to develop solutions and improve organizational efficiency. Dynamic and performance-driven management professional with experience leading and motivating teams in fast-paced retail environments. Proven ability to exceed sales goals and drive operational excellence through effective training, coaching, and process optimization. Leveraged exceptional customer service and technical expertise to develop new revenue streams and strengthen relationships with key stakeholders.

Overview

30
30
years of professional experience
1
1
Certification

Work History

District Manager

Wingstop
11.2020 - Current

Store Manager Trainer

Dollar General
06.2001 - 10.2020
  • Provided leadership guidance to store managers on how to best run their respective stores while meeting corporate goals
  • Worked with direct reports to develop and implement action plans, improving operating results
  • Analyzed sales data from all stores within the district to identify trends and opportunities for improvement
  • Conducted detailed assessments of current store management staff and identified areas of improvement with targeted training solutions
  • Developed surveys to measure customer satisfaction levels after implementing changes following trainings sessions
  • Created and implemented new procedures for store manager onboarding process, resulting in improved efficiency and cost savings

District Manager in Training

Footlocker Inc.
03.1995 - 07.2000
  • Addressed customer complaints efficiently while maintaining a high level of customer service
  • Analyzed sales reports to identify areas of improvement or underperformance within stores
  • Ensured compliance with laws related to labor practices, health and safety regulations

Education

High School Diploma -

James Madison University
Harrisonburg, VA
12-1999

Skills

  • Staff Management

  • Strategic Planning

  • Organizational Analysis

  • Business Administration

  • Customer service

  • Training and coaching

  • Operations management

  • Sales management

  • Staff development

  • Team development

  • Operations improvements

  • Leadership development

Accomplishments

  • Supervised team of 85 staff members.
  • Collaborated with team of 7 in the development of Brand stanards.

Certification

Serve Safe, 29938

Interests

  • I participate in low-impact exercises to strengthen core muscles
  • Gym Workouts
  • Enjoy participating in [activity] for overall physical and mental well-being
  • Passionate about balancing physical health with mental and emotional wellness

Timeline

District Manager

Wingstop
11.2020 - Current

Store Manager Trainer

Dollar General
06.2001 - 10.2020

District Manager in Training

Footlocker Inc.
03.1995 - 07.2000

High School Diploma -

James Madison University

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Brandon McElroy