Summary
Overview
Work History
Education
Certification
Personal Information
Timeline
Generic

Brandon McFadden

Olympia

Summary

  • At the moment I am responsible for leading large, complex technology initiatives that support the State's mission to deliver efficient, secure, and citizen-focused services. This role oversees all aspects of project planning, execution, and delivery, ensuring compliance with state policies, fiscal requirements, and enterprise IT standards.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Senior Information Technology Project Manager

Department of Social and Health Services (DSHS)
Olympia
06.2023 - Current
  • Project Leadership & Execution
  • Lead the planning, scheduling, and delivery of enterprise-wide IT projects, including modernization, system integration, and digital transformation initiatives.
  • Manage project scope, timelines, deliverables, and resources across multiple agencies and stakeholder groups.
  • Develop detailed project plans, monitor progress, and adjust strategies to meet objectives.
  • Stakeholder & Vendor Management
  • Engage with agency executives, program managers, and technical staff to define business requirements and align project goals.
  • Serve as a primary liaison between state agencies, external vendors, and oversight committees.
  • Negotiate vendor contracts and monitor vendor performance to ensure compliance with service agreements.
  • Governance, Risk & Compliance
  • Ensure adherence to statewide IT governance, cybersecurity policies, and procurement regulations.
  • Proactively identify risks, dependencies, and issues; implement mitigation and escalation strategies.
  • Oversee quality assurance and testing activities to ensure solutions meet business and technical standards.
  • Budget & Resource Oversight
  • Develop and manage multi-million-dollar project budgets in compliance with state fiscal requirements.
  • Track expenditures, forecast costs, and prepare reports for agency leadership and legislative oversight.
  • Optimize use of staff, contractors, and third-party vendors to deliver value within budget constraints.
  • Reporting & Communication
  • Provide regular status reports, dashboards, and presentations to agency executives, governance boards, and legislative bodies.
  • Translate complex technical issues into clear, actionable information for non-technical audiences.
  • Maintain complete project documentation and audit-ready records.
  • Leadership & Mentorship
  • Lead and mentor cross-functional teams, fostering a culture of accountability, innovation, and inclusivity.
  • Provide coaching and guidance to junior project managers and business analysts.
  • Champion continuous improvement and adoption of best practices in project management.

Data Manager/Health Information Systems Manager

Volunteers of America Southwest
San Diego
09.2019 - 05.2023
  • Mentoring and training analysts and coordinators across business units on analytic concepts and techniques.
  • Supervising, planning, and assigning work appropriately based on capabilities of subordinates and available resources.
  • Assisting with the development, implementation and reporting of performance metrics.
  • Ensuring compliance within County/Drug Medi-Cal Organized Delivery System provider to ensure compliance with services provided and billing.
  • Overseeing the development and use of data systems by identifying and developing efficient ways to organize and store data assets and analyze data in a secure and confidential environment.
  • Responsible for carrying out key functions related to the success of Volunteers of America Southwest reporting and performance measures.
  • Developing, supporting and overseeing data collection strategies using most efficient and technically appropriate methods that comply with data security policies and procedures.
  • Developing and maintaining individual provider and practice level performance data dashboards.
  • Working collaboratively with audit teams and external organizations to manage and/or support the full data analytic lifecycle of data analytic projects.
  • Assisting in the development of workflows and protocols to maximize outcome reporting.
  • Determining the root cause of data quality errors and recommended long-term solutions.
  • Ensuring compliance with HIPAA and other federal and state required data policies and best practices.
  • Overseeing the data/report requests process: tracking requests submitted, prioritization, approval, etc.
  • Explain clearly what the data and analytic results indicate and how it can be utilized to support the project objectives.
  • Assisting teams with oral and written summaries and presentations to internal or external entities during and at the conclusion of projects and make data readily available to accompany results of analyses.
  • Contributing to internal activities for overall process improvement, efficiencies and innovation.
  • Managing positive relationships and productive interactions with auditors, business managers and IT specialists to complete tasks.
  • Liaise with business stakeholders in order to understand the requirements for analysis and reporting to deliver accurate results and information.
  • Working closely with our PM and design teams to define feature specifications and build the next generation of products.

Data and Training Coordinator

Volunteers of America Southwest
San Diego
03.2015 - 09.2019
  • Working in partnership with management to create training protocols and standards for data collection and records management.
  • Providing training for all employees associated with data collection and data entry processes in multiple databases.
  • Providing quality assurance reviews for client-based record keeping system.
  • Generating statistical and longitudinal analysis for demographic and performance reports for agency management and external funding/regulatory entities.
  • Quality Assurance of our various programs which includes; Mental Health, Behavioral Health, Substance Abuse and Treatment, and Veteran Services.
  • Gathering data about course success and participant experiences to help with future course planning.
  • Evaluating the success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Planning and deploying training programs for Mental Health, Behavioral Health, Substance Abuse and Treatment, and Veteran procedures and activities.
  • Working with central management to identify, plan, align and address training needs.
  • Providing recommendations for process improvements and discontinuation of ineffective or outdated methods.
  • Assisting with support functions such as budgeting and technology coordination.
  • Creating training and workflow manuals and related course-related materials.
  • Ensuring programs are abiding to HIPPA compliance standards as well as County/State guidelines.

Administrative Assistant

Green Mountain Coffee Roasters
Robbinsville
08.2013 - 01.2015
  • Prepared inventory reports and invoices as well as served as Records Custodian.
  • Provided administrative support to department managers.
  • Support included: managing calendars, updating reports, tracking workflow, making travel arrangements, coordinating meetings and preparing expense reports.
  • Identified areas for improvement in office procedures and encouraged collaboration on interdepartmental projects with department supervisors and administrative staff.
  • Created Excel spreadsheets for presentations.

Executive Assistant

Robert Half Technology
Woodbridge
12.2011 - 08.2013
  • Prepared inventory reports and invoices as well as served as Records Custodian.
  • Provided administrative support to department managers.
  • Support included: managing calendars, updating reports, tracking workflow, making travel arrangements, coordinating meetings and preparing expense reports.
  • Identified areas for improvement in office procedures and encouraged collaboration on interdepartmental projects with department supervisors and administrative staff.
  • Created Excel spreadsheets for presentations.

Executive Assistant

Anane Computer Solutions
Edison
03.2003 - 09.2011
  • Worked closely with the CEO in reviewing and following up on emails, calls, and pending matters.
  • Scheduled meetings, conference calls and video conferences as well as arranging the set-up of leadership meetings.
  • Provided travel coordination.
  • Generated correspondence to vendors and suppliers on behalf of Department Managers.
  • Processed inventory and expense reports for the Departments as needed.
  • Trained small New-Hire employees and aided with New-Hire paperwork.
  • Developed special reports and presentations for CEO using Excel and PowerPoint.

Education

Master of Science - Management Information Systems

University of Illinois
Urbana-Champaign, IL
05.2021

Bachelor of Science - General Studies

Southern New Hampshire University
Manchester, NH
08.2018

Certification

  • OSHA 30
  • Certified Project Manager
  • Driver's License
  • Disciplined Agile Scrum Master, 11/01/23 to 11/01/24
  • Certified Scrum Master
  • First Aid Certification
  • PMI Certification
  • PMP
  • Professional In Human Resources

Personal Information

Willing To Relocate: Anywhere

Timeline

Senior Information Technology Project Manager

Department of Social and Health Services (DSHS)
06.2023 - Current

Data Manager/Health Information Systems Manager

Volunteers of America Southwest
09.2019 - 05.2023

Data and Training Coordinator

Volunteers of America Southwest
03.2015 - 09.2019

Administrative Assistant

Green Mountain Coffee Roasters
08.2013 - 01.2015

Executive Assistant

Robert Half Technology
12.2011 - 08.2013

Executive Assistant

Anane Computer Solutions
03.2003 - 09.2011

Master of Science - Management Information Systems

University of Illinois

Bachelor of Science - General Studies

Southern New Hampshire University

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Brandon McFadden