Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

BRANDON MCINTURFF

Montgomery Village,MD

Summary

Dedicated and friendly individual experienced in safely navigating busy city streets. Adept at following route and delivery instructions. Highly organized with proven track record of providing excellent customer service. Extremely motivated and driven worker.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Dasher

DoorDash
01.2020 - Current
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Served customers promptly by smoothly collecting and delivering up to 50 orders per shift
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.

Box Office Associate

Brightbox
08.2019 - Current
  • Greeted over 100 customers per day and determined best approach to provide optimal service.
  • Assisted customers in choosing seats, guiding and recommending options via seating map.
  • Created and maintained reports of sold tickets and payments received.
  • Provided information about current and future events at facility.
  • Monitored guests for compliance with safety and security protocols, raising any issue with security.

Manager Assistant

Once Upon a Time
07.2014 - 02.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Developed strategy to increase sales and drive profits.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Unloader

Lowe's
09.2017 - 12.2018
  • Unloaded packages with care and placed in proper staging area.
  • Loaded packages onto pallets and into staging areas as directed.
  • Handled hazardous materials with care by following relevant safety guidelines to avoid environmental hazards.
  • Operated pallet jacks and forklifts to aid in safe transport of heavy items.
  • Kept facilities clean and organized to promote safe work environments and avoid injuries.
  • Assisted other team members in navigating large loads.
  • Maintained organized work area by storing equipment safely and properly.
  • Adhered to company safety protocols and complied with OSHA standards.

Sales Associate

Journeys
10.2016 - 09.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

High school or equivalent -

Sherando High School
Stephens City, VA
06.2016

Skills

  • Ability to lift, push and pull over 200 pounds
  • Ability to work independently without supervision
  • High computer proficiency
  • Maintains positive working environment through communication and organization
  • High attention to detail
  • Ability to successfully work in team setting
  • Valid Virginia Driver's License
  • Maintains clean and neat working environment
  • Professional and respectful when communicating with customers, clients and coworkers
  • Time Management
  • Safe Driving in all weather and traffic conditions
  • Traffic Routing Planning

Certification

  • Certified Forklift Operator

Timeline

Dasher

DoorDash
01.2020 - Current

Box Office Associate

Brightbox
08.2019 - Current

Unloader

Lowe's
09.2017 - 12.2018

Sales Associate

Journeys
10.2016 - 09.2017

Manager Assistant

Once Upon a Time
07.2014 - 02.2019

High school or equivalent -

Sherando High School
BRANDON MCINTURFF