Summary
Overview
Work History
Education
Skills
Personal References
Timeline
Generic

Brandon Mefford

Ashland ,Ky

Summary

Customer service representative with extensive experience in enhancing client satisfaction and driving business growth. Demonstrated ability to build strong relationships and collaborate effectively within teams. Recognized for maintaining a positive, results-driven approach while adapting to challenges. Proven track record of meeting organizational needs through consistent and organized practices.

Overview

1
1
year of professional experience

Work History

Customer Support Specialist

Ashland YMCA
Ashland , Kentucky
04.2024 - Current
  • Monitored stock levels to ensure availability of products.
  • Provided accurate information about products and services to customers.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Assisted in preparing the entertainment program for the event.
  • Managed a team of volunteers to help execute tasks related to hosting the event.
  • Set up tables, chairs, linens, china, glassware, silverware for events according to customer specifications.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Resolved customer complaints professionally in accordance with company policy.
  • Welcomed customers, offering assistance to help find store items.
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.

Education

General Studies -

Paul Blazer High School
Ashland, KY
05-2027

Skills

  • Customer service
  • Inventory management
  • Product knowledge
  • Team leadership
  • Event planning
  • Conflict resolution
  • Effective communication
  • Time management
  • Attention to detail
  • Organizational skills
  • Professional demeanor
  • Task prioritization
  • Multitasking
  • Analytical thinking
  • Salesforce
  • Customer service excellence
  • Self motivation
  • Multitasking and organization
  • Highly professional

Personal References

Scott Miller: Ashland Tomcats Sports Program 606-618-1004

Troy Thomas: Ashland Tomcats Sports Program 606-776-5631

Maurice Henson: Amputee Coalition Youth Leader 202-938-0396

Timeline

Customer Support Specialist

Ashland YMCA
04.2024 - Current

General Studies -

Paul Blazer High School

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