
Dedicated hood cleaner skilled in customer service and teamwork. Proven ability to address client needs and maintain safety compliance, contributing to high-quality service and operational efficiency. I have been with Summit Fire Protection for almost 4 years. I know the ins and outs of hood cleaning, I am certified in ansul systems and fire extinguishers. I have also taken over scheduling for our crew, for about the last year. Things have been running more efficiently and we have been having less down time between jobs. I also figure out billing issues, scheduling issues, or any other questions they may have. I answer customer emails, text and phone call while on the clock and after hours to ensure the customers are satisfied with our services. I am willing to do any additional trainings or certifications to ensure I am doing my job to the best of my abilities.