Brandon Mendes, PGA
Munford,TN
Summary
Customer-oriented Golf Professional with 15+ years of experience focused on increasing revenues and project management. Extensive knowledge in project management with over 10 years of focus within the Navy and over $100 million in projects completed. Award winning merchandiser within golf industry with focus on branding and inventory control. Handled oversight and management of $1.7 million merchandising budget for PGA Tour event - WGC Fedex Invitational at TPC Southwind. Well-versed in planning, implementing and coordinating meetings, goals and deadlines for teams. Talented teacher, motivator and conflict manager with solid understanding of documentation and reporting requirements.
Overview
15
15
years of professional experience
Work History
Golf Professional
TPC Southwind
Memphis, TN
04.2021 - Current
- Managed $1.7 million in merchandising revenues. Including ordering, displays and inventory management.
- Oversaw merchandise tent during PGA Tour - WGC FedEx Invitational.
- Handled daily operations for TPC Private facility with over 450 members and 250 social members.
- Increased special order revenues by 25% from previous year, along with developing fitting spreadsheets to track sales and additional revenues.
- Worked with Senior Head Professional to improve member tournament experiences. Including taking Member-Guest from 42 teams to full 60 team event with 25 team waiting list.
General Manager
US Navy, MWR/Glen Eagle Golf Course
Millington, TN
07.2014 - 03.2021
- Oversaw the development of all programs and financial responsibilities for the program which included Golf Operations, Golf Maintenance, Food & Beverage, Catering & Events, Tennis and Lodging. Developing business plans, KPI's and programming to build towards future development and current sustainability.
- Led 50+ member team, including 5 managers with oversight of $3+ million annual budget.
- Project Manager for $15+ million in improvements and changes within facility over 5 year period.
- 2 time PGA Merchandiser of the Year winner (2013 & 2017).
- Developed branding plan to increase marketing and visibility, resulting in year-over-year increases of 7%
- Developed and continued inventory control procedures, resulting in increased turns and margins (19% improvement in COG)
- Project manager for Navy Point of Sale transition which included 31 courses worldwide and introduction of $10 million dollar POS system.
- Drove year-over-year F&B business growth to exceed $1 million annually.
- Developed Lodging business and marketing plan to increase revenue over 200%.
Deputy Director US Navy Golf Operations
US Navy
Millington, TN
02.2017 - 03.2021
- Contributed to short- and long-term strategic planning for 31 Navy properties worldwide.
- Developed and facilitated projects in excess of $100 million, including irrigation, clubhouses and course design.
- Improved overall Navy profitability to total Net Profit in 2019 to $32 million over all properties.
- Coordinated preferred vendor contracting and pricing for all facilities.
Program Lead / Event Coordinator
United States Armed Forces Golf Championships
Millington, TN
09.2017 - 10.2017
- Managed event logistics and operations including coordination of lodging, events and staffing. Including coordination for 100+ Military team members each day.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Project lead which included overall budgeting, planning and per-diem for all US Military members.
- Program generated additional $100k in revenues from event.
Director of Golf
US Navy, MWR/Glen Eagle Golf Course
Millington, TN
01.2012 - 07.2014
- Developed inventory controls and receiving processes for golf resale inventory of $175,000. Developing Open-to-buy charts for golf shop inventory, helping to reduce cost of goods from 90% to 69% in 3-year period.
- Managed tournament operations – 100+ annually, introducing 15-event player of the year series which hosts more than 2000 players and generating $120,000+ in revenue.
Selection Board Liason
US Navy, MWR
Millington, TN
01.2011 - 01.2012
- Managed daily processes for US Navy Selection Boards. Including activities, daily food and revenues for over 15,000 sailors annually.
- Developed packages to engage military members ranging from enlisted personnel to four-star admirals, increasing revenues within our catering departments by 15%.
- Improved sailor satisfaction from 67% to over 88% in 1 year period.
Education
Specialized Certification - Executive Management Program
PGA of America
Palm Beach Gardens, FL08.2020
Bachelor of Science - Business Management & Administration, Marketing
University of Phoenix
Tempe, AZ10.2012
Class A Membership - Professional Golf Management
PGA of America
Palm Beach Gardens, FL09.2012
Certification - US Navy, MWR Business Managers Specialization
US Navy, MWR
Great Lakes, IL02.2011
Skills
- Attention to Detail
- Project Team Supervision
- Problem Anticipation and Resolution
- Open-to-Buy analysis
- Jonas Club Systems Proficient
- SAP and Kronos Proficient
- Microsoft Office Suite Certified
- Team management within large company
- Foretees reservation system proficient
- Event planning experience
- KPI development and Sales tracking
Affiliations
- Professional Golfers Association of America
- Association of Golf Clubfitting Professionals
- Association of Golf Merchandisers
Golf, Hiking, Landscaping and Woodworking.
During my free time I enjoy golfing, hiking and landscaping. Golf has always provided me an opportunity to develop social skills and feed my competitive drive. Hiking and landscaping provide me the relief and ability to de-stress as needed. I find a peace being outside with the ability to clear my head to recharge for life ahead. During the pandemic I found woodworking to be an enjoyable hobby, while very new it is great to create new things with your hands.
Timeline
Golf Professional
TPC Southwind
04.2021 - Current
Program Lead / Event Coordinator
United States Armed Forces Golf Championships
09.2017 - 10.2017
Deputy Director US Navy Golf Operations
US Navy
02.2017 - 03.2021
General Manager
US Navy, MWR/Glen Eagle Golf Course
07.2014 - 03.2021
Director of Golf
US Navy, MWR/Glen Eagle Golf Course
01.2012 - 07.2014
Selection Board Liason
US Navy, MWR
01.2011 - 01.2012
Specialized Certification - Executive Management Program
PGA of America
Bachelor of Science - Business Management & Administration, Marketing
University of Phoenix
Class A Membership - Professional Golf Management
PGA of America
Certification - US Navy, MWR Business Managers Specialization
US Navy, MWR
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