Brandon Mendez
San Antonio,Tx
Summary
UTSA undergraduate with strong management and customer service experience. Acknowledged for excellent communication and patient abilities. Currently a senior in college attending The University of Texas at San Antonio, majoring in Cybersecurity with a concentration in Cyber Operation seeking to begin career as an entry-level cyber security specialist.
Overview
7
7
years of professional experience
Work History
Forklift Operator
Costco Wholesale Corp
11.2021 - Current
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
Student Member Service Assistant
UTSA Campus Recreation
08.2019 - 08.2021
- Provide great customer service and effectively communicate with staff and participants
- Ensure safety of participants by inspecting the facility, analyzing issues, and reporting unsafe conditions to Facility Manager
- Clearly articulate and enforce Recreation Center use policies and procedures
- Act as a greeter at Entrance Areas; clearly articulate routine information to participants as needed
- Apply training when operating point-of-sale terminal and performing membership and locker room sales
- Inspect, issue, and store equipment and supplies; report defective equipment to Facility Manager
- Work with others to perform facility and equipment set-ups and tear downs
- Take initiative to perform basic custodial maintenance of building
- Take initiative to wash, dry, and fold towels, club and intramural sports jerseys
- Resolve conflicts, disputes, and minor problems as they arise
- Work with others when conducting emergency evacuations
- Enhance group effectiveness by performing other duties as assigned.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Flash Pass Assistant
Fiesta Texas (six flags)
07.2019 - 03.2020
- Cashier in front office
- Salesmen in front office
- Allowing Flash pass users to enter certain entrances
- Cleaned front office when needed
- Trained new hires
- Greeted guests in with friendliness and professionalism.
Lifeguard (up to 5 ft)/Swim instructor
La Salle County Pool
03.2017 - 08.2018
- Kept work areas clean, neat and sanitized according to requirements
- Made sure all swimmers were safe while they swim and play
- Attended to all problems in the pool or office area
- Taught kids/adults how to properly swim up to 5 ft of water
- Maintain maintenance for restrooms in the building
- Certified in CPR
- Certified Swim Instructor
Education
Diploma -
Cotulla High School
Cotulla, Texas06.2018
Skills
- Quick learner
- Trusted key holder
- Strong client relations
- Creative problem solver
- Cleanliness and sanitation
- Quick problem solver
- Multitasking
- Friendly demeanor
- Customer-focused
- Bending, stooping and turning
- Concentration
- Flexible schedule capability
- Outgoing and energetic
- Forklift Operator Certification
Timeline
Forklift Operator
Costco Wholesale Corp
11.2021 - Current
Student Member Service Assistant
UTSA Campus Recreation
08.2019 - 08.2021
Flash Pass Assistant
Fiesta Texas (six flags)
07.2019 - 03.2020
Lifeguard (up to 5 ft)/Swim instructor
La Salle County Pool
03.2017 - 08.2018
Diploma -
Cotulla High School
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