Brandon Merritt
Summary
I’ve gained in customer service and production processing skills within my previous roles. My soft skills exhibit resilience, determination, integrity, accountability, active listening, continuous learning, & problem solving. I have an exceptional expertise and enthusiasm for producing high performance metrics, being efficient and effective, and my character reciprocates company mission and values. I pride myself on being punctual, expertise in arithmetic, being able to lift 50 lbs. or more, and having the ability to be flexible and work independently or collaborate within a team in a fast – paced environment.
Overview
4
4
years of professional experience
Work History
Customer Service Rep
Family Dollar
Ackerman, MS
01.2022 - 07.2022
- Utilized a cash register to process sales transactions.
- Investigated and rectified cash over & short discrepancies.
- Assisted customers with merchandise recommendations.
- Recovered merchandise and maintained store standard stocked.
- Validated freight and replenished store.
- Maintained cleanliness. Protected company assets.
Production Technician
Polo Customs
Louisville, MS
12.2022 - 05.2023
- Produced high quality products using a sewing machine, cutter, press, and screen printer.
- Utilized QSM (Quality Systems Manuals) & floor inspection procedures to inspect merchandise for defects.
- Performed random inspections by templates and micrometer shop aids.
- Utilized the ShopTrak System for inventory counts and discrepancies.
- Manually installed raw materials such as zippers, solvents, and buckles on to merchandise.
- Monitored inventory shipments to meet business demands.
- Suggested cost saving ideas to improve production and eliminate waste.
Customer Account Advisor
Aaron's Sales and Lease
Kosciusko, MS
01.2026 - Current
- 3+ months experience driving box trucks.
- Managed customer accounts, ensuring timely payments and lease agreements.
- Assisted customers with product selections and lease options to enhance satisfaction.
- Processed transactions accurately using point-of-sale systems to maintain efficiency.
- Resolved customer inquiries and concerns, fostering positive relationships and retention.
Education
AAS - Business Management Technology
Mississippi Gulf Coast College
Perkinston, MS01-2024
High School Diploma -
Choctaw County HS
Ackerman, MS05-2021
Skills
- Sewing machine, cutter, press, & screen printer – produced high quality products
- QSM (Quality Systems Manual) – Inspect merchandise for defects
- ShopTrek – Inventory counts and discrepancies
- Cash register & customer service – Transaction processing, currency management, and sales
Licenses and Certifications
- Class D license
Timeline
Customer Account Advisor
Aaron's Sales and Lease
01.2026 - Current
Production Technician
Polo Customs
12.2022 - 05.2023
Customer Service Rep
Family Dollar
01.2022 - 07.2022
AAS - Business Management Technology
Mississippi Gulf Coast College
High School Diploma -
Choctaw County HS