Brandon Meysenburg
Riverside,MO
Summary
Upbeat, customer-focused Sales Associate with just about 8 years of experience in retail environments. Friendly and approachable, with strong organizational and time management skills. Customer service is always a primary focus of mine, which I feel allows me to deliver a memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
3
3
years of professional experience
Work History
Liquor Store Associate
Red X
Riverside, MO
07.2023 - Current
- Greeted customers, answered questions and provided product knowledge.
- Maintained cleanliness of store by sweeping floors, dusting shelves and organizing items.
- Received shipments of new products and checked for accuracy against invoices.
- Performed inventory management duties such as counting bottles, restocking shelves and tracking stock levels.
- Provided excellent customer service by being friendly, helpful and courteous.
- Trained new employees in proper store operations procedures.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Exceeded customer satisfaction by finding creative solutions to problems.
Sales Associate
DXL
Kansas City, MO
01.2022 - 06.2023
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Conducted inventories on a regular basis to track stock levels.
- Upsold additional items based on customer interests and needs.
- Tracked sales performance metrics to identify trends in the market place.
- Suggested ideas for improving store operations and increasing profits.
- Collaborated with management teams to develop innovative marketing strategies.
- Helped customers find specific products, answered questions and offered product advice.
- Answered product questions with up-to-date knowledge of sales and promotions.
General Manager
Domino's Pizza
Kansas City, MO
02.2021 - 12.2021
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Developed marketing strategies designed to increase brand awareness within target markets.
- Recruited, interviewed and hired qualified staff for open positions.
Education
High School Diploma -
Liberty North High School
Liberty, MO05-2015
Skills
- Upselling Strategies
- Effective Communication Abilities
- Product Recommendations
- Problem-Solving Capabilities
- Wine and Spirits Knowledge
- Cash Management
Accomplishments
- Domino's: Started as a delivery driver and within about two weeks I was placed into a management role. From there it was about another week or so till I was given my own store with a promotion to GM
- Red X: Started as a cigarette clerk working the counter and assisting guests. After a week at this position I was moved to Front End Supervisor. I held that role for about 5 months, until I decided to challenge myself and move to the sales position I currently hold now.
References
References available upon request.
Timeline
Liquor Store Associate
Red X
07.2023 - Current
Sales Associate
DXL
01.2022 - 06.2023
General Manager
Domino's Pizza
02.2021 - 12.2021
High School Diploma -
Liberty North High School
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