Brandon Proctor
Hood River,OR
Summary
I have alot of experience in customer service, I know my way around a cash register, I have excellent money handling skills, retail experience etc. Ive worked in several different stores as a cashier so I perform efficiently in that role. I am also very knowledgeable about automotive, I come from mechanics on both sides of my family so I have been exposed to it my whole life and I have always had a passion for it. I also have retail experience in a parts store as I previously worked for napa. Lastly, I worked for UPS for 6 months and got really used to constant hard labor so I can do alot of heavy lifting for extended periods of time if necessary and im used to a fast paced environment. I appreciate anyone who has taken the time to read this and I thank you for your consideration.
Overview
11
11
years of professional experience
Work History
Package Handler
UPS
09.2023 - 03.2024
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Cashier/Fuel Attendant
Shell
03.2020 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Parts Counter Person
NAPA Auto Parts - Genuine Parts
02.2016 - 07.2018
- Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
- Assisted customers with locating specific parts, leading to a streamlined shopping experience.
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Increased customer satisfaction by providing excellent service and knowledge of automotive parts.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Utilized computer systems to look up part information, expediting the sales process and enhancing customer satisfaction.
Fuel Station Attendant
Heights Fuel Stop
01.2013 - 11.2015
- Contributed to a strong customer retention rate by fostering positive relationships through friendly conversation and attentive service.
- Maintained a professional appearance and attitude while on duty to represent the company positively in all interactions with customers or vendors.
- Maintained a clean and organized station by conducting regular inspections and addressing spills or debris promptly.
- Ensured accurate fuel dispensing by monitoring pumps, gauges, and meters during operation.
Education
High School Diploma -
The Dalles High School
The Dalles, OR06.2010
Skills
- Heavy Lifting
- Warehouse Safety
- Package unloading
- Packaging
- Adaptable to change
- Invoice Processing
- Improving customer satisfaction
- Ordering parts
- Workplace Safety
- Industry Awareness
- Vehicle operations knowledge
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Product restocking
- Issue Resolution
Timeline
Package Handler
UPS
09.2023 - 03.2024
Cashier/Fuel Attendant
Shell
03.2020 - 03.2023
Parts Counter Person
NAPA Auto Parts - Genuine Parts
02.2016 - 07.2018
Fuel Station Attendant
Heights Fuel Stop
01.2013 - 11.2015
High School Diploma -
The Dalles High School
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