Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brandon Millan

Coachella,CA

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

6
6
years of professional experience

Work History

Community Liaison

Desert Oasis Healthcare
Palm Springs, CA
02.2023 - Current
  • Established relationships with management, local leaders and community members to achieve program objectives.
  • Evaluated existing programs and services offered by the organization to identify areas for improvement.
  • Answered calls and interacted with community members to provide information on advocacy services.
  • Notified individuals regarding appointment follow-ups and referrals and provided transportation to appointments.
  • Responded to inquiries from residents regarding service availability or program information.
  • Helped people enroll in programs, arrange transportation and coordinate paperwork.
  • Developed partnerships with organizations that serve similar communities in order to share resources.
  • Assisted individuals with navigating health care systems, appointments and classes.
  • Educated clients on options to assist in making informed decisions.
  • Participated in strategic planning sessions to develop new strategies for engaging residents.
  • Cultivated and developed relationships with existing and potential referral sources, identified new partners, uncovered untapped opportunities and raised brand awareness.
  • Attended conferences, seminars, and other professional development opportunities as needed.
  • Liaised with community members, business owners and officials to address current issues and find appropriate solutions.
  • Collaborated with other departments to ensure effective implementation of initiatives.
  • Recognized by management for providing exceptional customer service.
  • Worked with cross-functional teams to achieve goals.
  • Achieved cost-savings by developing functional solutions to problems.

Customer Service Representative

WinCo Foods
Indio, CA
06.2018 - 01.2023
  • Placed special orders or called other stores to find desired items.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Performed inventory counts when necessary.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Assisted in setting up promotional displays for new products.
  • Operated electronic equipment such as scanners, credit card machines and cash registers.
  • Adhered to company initiatives and achieved established goals.
  • Completed sales transactions accurately and efficiently.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Resolved customer complaints in a professional manner.
  • Worked closely with other staff members to ensure smooth operations.

Education

Bachelor of Arts - Psychology

California State University, San Bernardino
San Bernardino, CA
05-2022

Skills

  • Community Partnerships
  • Medical Facility Familiarity
  • Community Resources
  • Community Networking
  • Individual and Community Advocacy
  • Work Planning and Organization
  • Health Service Referrals
  • Maintaining Updated Records
  • Client and Community Service
  • Case Needs Assessments
  • MS Office
  • Conducting Home Visits
  • Community Outreach
  • Risk Prevention Education
  • Spanish Fluency

Languages

Spanish
Native/ Bilingual

Timeline

Community Liaison

Desert Oasis Healthcare
02.2023 - Current

Customer Service Representative

WinCo Foods
06.2018 - 01.2023

Bachelor of Arts - Psychology

California State University, San Bernardino

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Brandon Millan