Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
Work History
Sales Specialist | Assistant Managing Broker
Coldwell Banker Realty
09.2021 - Current
Responsible for everything from recruiting and developing real estate agents to driving new revenue.
Co-managed up to 300 agents
Effectively assisted runs branch’s operations: hired, developed, and rewards top talent; established and monitored office expenses and budgets; managed profit and loss to achieve annual profitability targets.
Mentored new hires, resulting in stronger staff development and increased productivity.
Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Developed effective training plans based on department needs and objectives.
Collaborated with subject matter experts to create accurate and up-to-date content for training sessions.
Prepared and presented supplementary learning material to support structured lessons.
Enhanced trainee engagement through interactive workshops and hands-on activities.
Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
Managed multiple projects simultaneously, maintaining strict deadlines and high-quality deliverables.
Established strong relationships with mortgage brokers, attorneys, and other industry professionals for seamless transaction execution.
Contributed to the company''s overall growth and success through consistent achievement of sales targets, surpassing expectations for revenue generation.
Evaluated local competitors, adjusting marketing strategies as needed to maintain a competitive edge within the market.
Collaborated with other real estate professionals to expand the company''s network and reach.
Ensured compliance with all state laws and regulations governing real estate transactions while maintaining high ethical standards in business dealings.
Led training sessions for new agents, enhancing their knowledge of the market and sales techniques.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Sales Manager | Managing Broker
Miller Property Group, LTD.
05.2016 - Current
Assisted clients in navigating complex financial transactions, ensuring successful closings on properties.
Established strong relationships with mortgage brokers, attorneys, and other industry professionals for seamless transaction execution.
Contributed to the company''s overall growth and success through consistent achievement of sales targets, surpassing expectations for revenue generation.
Managed a team of real estate agents for optimal performance and client satisfaction.
Advised clients on staging properties for sale, resulting in faster sale times at higher prices than anticipated.
Coordinated property inspections and appraisals, addressing any issues promptly to facilitate smooth transactions.
Evaluated local competitors, adjusting marketing strategies as needed to maintain a competitive edge within th market.
Maintained regular communication with clients, keeping them informed of progress throughout the buying or selling process.
Developed comprehensive property listings, showcasing each property''s unique features and attracting potential buyers.
Streamlined office operations by implementing efficient administrative procedures that facilitated improved workflow among staff members.
Implemented client management systems to streamline processes and improve customer relations.
Collaborated with other real estate professionals to expand the company''s network and reach.
Utilized advanced technology tools such as CRM software and online listing platforms to efficiently manage daily tasks and track progress toward goals.
Organized open houses to showcase properties, generating increased interest from prospective buyers.
Negotiated favorable contracts with clients, resulting in higher profit margins.
Increased property sales by developing and implementing effective marketing strategies.
District Manager
Green Box Self Storage
11.2013 - 05.2017
Recruit, hire, coach and retain and engage team of property managers through demonstrating initiative and leading by example
Supervised multiple locations to enforce high-quality standards of operation.
Ensure that team members demonstrate sales-focused and customer-centric behaviors when interacting with our customers
Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
Provide a welcoming environment to customers through effective facility maintenance and labor and vendor management
Respond to customer inquiries in a timely manner and address their concerns quickly
Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
Identify and celebrate operational successes, as well as develop and implement plans to address opportunities
Manage payroll, repair and maintenance and expense budgets and P&L statements
Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Conduct regular property audits, ensuring properties are safe and meet all company operational standards
Manage delinquent tenant process, including coaching teams to reduce delinquency rates and improve customer retention
Modeled best practices for sales and customer service.
Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
Communicate effectively with employees, colleagues and customers