Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
12
12
years of professional experience
Work History
Therapist
NOCD
12.2023 - Current
Provides evidence based Exposure and Response Prevention Therapy to a case load of 15-20 clients diagnosed with OCD and various Anxiety disorders through telehealth
Maintains complete and timely clinical documentation using the NOCD EHR system
Participates in NOCD clinical consultations, trainings, and advances knowledge and practice of evidence-supported treatments for OCD; including ERP and CBT
Utilizes empathic communication and active listening skills to build a treatment plan for member to follow and complete throughout structured and scheduled telehealth sessions.
Care Advocate
United Health Group
02.2023 - 08.2023
Focused on outpatient Commercial, Medicaid and Medicare behavioral health service reviews within call center conducting utilization reviews to determinate appropriate care
Assessed if member care meets coverage guidelines within the Medicare, LOCUS, CASII, and ESCII standards of care incorporating risk management within treatment
Assisted in shaping member treatment in partnership with providing therapists to ensure best evidence based practices within care and ensuring appropriate utilization of services
Coordinated benefits and transitions between various areas of care within the United Health Group panel; including outpatient mental health, ECT and TMS services.
Outpatient Therapist
Thriveworks Counseling
07.2020 - 09.2021
Conducted individual psychotherapy for adolescents and adults with use of evidence based modalities to assist in managing emotional and behavioral distress
Assessed patients mental health needs through structured intakes to develop treatment plan with specific goals in coordination with client's readiness for change
Utilized CBT and DBT through structured sessions to help clients with managing relationship problems, life transitions, anxiety, depression and mood disorders
Assisted in facilitating communication of clinical information, allowing for effective utilization of patient's resources, continuity of care and effective treatment planning.
Clinical Social Worker/Behavioral Health Specialist
Mercy Health Physician Partners
04.2018 - 10.2020
Assisted a population of underserved primary care patients of all ages in navigating medical, mental health, and social services to proactively address their healthcare plan
Conducted psycho-social assessments and intervention on patient's Social Determinants of Health with use of long-term community resource planning and patient advocacy
Supported the care of patients by closely coordinating with and providing education to a team of physicians and healthcare staff on mental health policies and services
Provided interventions on patient's treatment plan utilizing therapeutic modalities including; Cognitive Behavioral Therapy and Brief Solution Focused approaches.
Assistant Living Center Director (Graduate Assistantship)
Grand Valley State University
05.2016 - 04.2018
Provided overall supervision for 12 undergraduate Resident Assistants with ongoing recruiting, hiring, payroll, onboarding and developments to comply with department needs
Conducted full cycle recruitment including; job postings, candidate sourcing, applicant engagement, job fairs, interview question development and guidance, and interviewing
Served as direct contact on a professional residential response team for emergency support to a team of Resident Assistants providing on call response for a campus of 5000 residents
Utilized actionable behavioral approaches to mediate, resolve conflict, and advocate for a community of 450 residents, emphasizing coordination to on campus resource partners.
Resident Assistant
Grand Valley State University
08.2012 - 04.2016
Created and facilitated active and passive programs for over 300 first year residents to develop a healthy community and environment, emphasizing self-care and cultural humility strategies
Served on a residential on duty response team to provide engagement and direct intervention on urgent resident crises involving facilitation towards mental health and medical partnerships
Participated in various development and trainings; including intercultural, LGBTQIA, domestic/dating violence, and ally ship education with multiple on-campus partners.
Central Housing Office Assistant
Grand Valley State University
08.2012 - 04.2016
Assisted prospective and returning students with on campus housing placement and service needs involving residential concerns and coordination of confidential application materials
Audited and managed incoming housing applications and placement to ensure accurate completion and credentials of residents within the Housing and Residence Life system
Assisted with tasks such as Housing tours, Housing events, residential programs, and other promotional activities within coordination of various on campus partnerships.
MSW Intern
Mercy Health - Hauenstein Neuroscience Center
08.2017 - 04.2018
Conducted psychosocial assessments for patients presenting with cognitive memory impairments and dementia diagnoses to identify patient and care-giver resource supports
Conducted short term counseling in a medical setting with adult and geriatric patients using CBT-I focused therapy to improve sleep hygiene and insomnia symptoms
Provided education to care-givers and families on communication, stress management, and effective coping strategies through facilitated care-giver support group
Engaged with patients and families to facilitate understanding of dementia diagnosis while providing interventions to support behavioral changes and ongoing care support.
Outpatient Therapist
Lyra Health
05.2022 - 01.2023
Provided individual therapy for adult client's presenting with mild to severe anxiety, depression, and other related mood disorders through structured telehealth sessions
Created client driven goals through intakes and treatment plans based on client's subjective, chief complaints, and diagnosis when presenting for therapy treatment
Utilized evidence based modalities to provide skill building and adaptive coping techniques for client's to utilize for treatment; including CBT, DBT and ACT
Completed all necessary documentation that is timely and in alignment with state policies; including intakes, safety plans, assessment screenings and session notes.
BSW Intern
Cherry Health
08.2015 - 05.2016
Conducted mental health assessments for underserved adolescent students and provided education on mental health resources in coordination with school based therapist
Provided case management services to health center patients and families utilizing community and various local social service resources to support student's psychosocial needs
Coordinated with the medical, school, and social work team to facilitate treatment based recommendations for student to increase access to healthcare resources.