
Dynamic leader with extensive experience in the US Army, excelling in operational planning and team management. Achieved a 95% increase in soldier readiness through effective training and accountability. Proven ability to communicate and coordinate under pressure, ensuring mission success and safety compliance in high-stakes environments.
Performed daily warehouse operations including receiving, storing, picking, and shipping materials. Operated forklifts, pallet jacks, and scanning equipment to maintain accurate inventory levels. Ensured all orders were fulfilled correctly and on time while following safety protocols and organizational standards. Assisted with cycle counts, restocking, and maintaining a clean, organized workspace.
Provided front-line support to customers by coordinating service appointments, managing work orders, and ensuring a premium client experience consistent with Mercedes-Benz standards. Communicated repair needs clearly between technicians and customers, processed payments, and maintained accurate service records. Assisted with vehicle check-ins, inspections, warranty documentation, and parts coordination to keep operations running efficiently.
Received and unloaded daily freight shipments, verified inventory accuracy, and organized merchandise for efficient stocking. Restocked shelves and sales floor displays according to planograms, ensuring product availability and a clean shopping environment. Maintained safety and productivity standards while collaborating with team members to meet store readiness goals.