Brandon D. Morgan
Augusta,ME
Summary
Over 20 years of experience in the physical security field with outstanding customer service skills and fostering collaborative teams . Accustomed to working in fast-paced environments with the ability to think quickly and successfully handle complex emergency response .
Overview
19
19
years of professional experience
Work History
Armed- ISFSI Specialist I
Allied Universal Security Services
Wiscasset, ME
04.2022 - Current
- Protected public health and welfare against radiological sabotage and nuclear material theft.
- Assumed responsibility in central alarm station operations during emergencies, including communications and surveillance.
- Operated and tested necessary equipment to ensure safe functioning of supporting systems for ISFSI.
- Participated as a member of the station's emergency response team.
- Assessed radiological conditions and controlled access to protected areas.
Senior Account Manager
Allied Universal Security Services
St Louis, MO
05.2011 - 04.2022
- Managed an enterprise account consisting of 2,100 HPW, with 53 security personnel, and 11 supervisors across two sites.
- Managed account receivables for 3,100 HPW-assigned accounts, ensuring timely payments, and minimizing bad debts.
- Coordinated security officers and client contacts across multiple sites to enhance operational effectiveness.
- Delivered quarterly business reviews to clients and senior management, emphasizing financial and contractual obligations.
- Mentored junior account managers to prepare for promotional opportunities and enhance their skills.
- Conducted regular business reviews with clients to understand their needs and align products and services accordingly.
Asst. Account Manager
AlliedBarton Security Services
St Louis, MO
10.2010 - 05.2011
- Oversaw security team, managing scheduling and resource allocation effectively.
- Delivered ongoing security enhancement training to all staff via AUS training courses.
- Verified staffing and weekly schedules to ensure accurate payroll processing.
- Developed and enforced new policies to maximize site safety and enhance client satisfaction.
Shift / Site Supervisor
AlliedBarton Security Services
St Louis, MO
04.2009 - 10.2010
- Coordinated daily security protocols with law enforcement to ensure event safety at stadium events.
- Conducted comprehensive theft investigations internally and externally to mitigate losses.
- Trained security staff in observation techniques, enhancing retail property protection.
- Delegated shift assignments effectively by providing security officer schedules.
- Processed and maintained payroll records, ensuring billing accuracy.
- Evaluated annual officer performance, offering constructive feedback and development opportunities.
Sr. Agent / Director of Operations-So. California
Secure-Tek Inc
Anaheim, CA
11.2006 - 11.2008
- Oversaw daily operations for multiple statewide loss prevention contracts.
- Formulated tailored risk management procedures, reducing profit loss by six percent.
- Trained new LP agents on arrest powers, criminal investigations, and interrogation techniques.
- Conducted internal investigations involving client employees and organized retail crime teams.
- Monitored loss prevention operations to minimize theft and fraud impact.
Education
Bachelor of Arts - Global Leadership And Management
Washington University in St Louis
01-2027
Skills
- Emergency Management
- Team Building
- Business Operations
- Multi-Site Management
- Standard Operating Procedure Development
- Schedule Oversight
- Employee Performance Evaluations
Timeline
Armed- ISFSI Specialist I
Allied Universal Security Services
04.2022 - Current
Senior Account Manager
Allied Universal Security Services
05.2011 - 04.2022
Asst. Account Manager
AlliedBarton Security Services
10.2010 - 05.2011
Shift / Site Supervisor
AlliedBarton Security Services
04.2009 - 10.2010
Sr. Agent / Director of Operations-So. California
Secure-Tek Inc
11.2006 - 11.2008
Bachelor of Arts - Global Leadership And Management
Washington University in St Louis