Brandon Mosley

Work History

Doorman

EBMG

02.2016 - Current

Maintained a welcoming environment for residents and guests through courteous greetings and assistance.
Enhanced building security by vigilantly monitoring entrance and exit points.
Offered personalized support for elderly or disabled residents, adapting services according to individual needs.
Secured doorways to maintain residents and guests safety and uphold company policies and procedures.
Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
Provided exceptional customer service, fostering positive relationships with residents and enhancing their living experience.
Assisted with package deliveries by logging receipt of packages delivered and notifying residents for pickup.
Monitored surveillance cameras regularly to ensure safety within the premises at all times.
Handled sensitive information discreetly while maintaining accurate records of visitor logs and incident reports.
Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance.
Demonstrated strong conflict resolution skills when addressing disputes between residents or guests in the building.
Monitored and controlled building access and remained vigilant of non-residents' purpose for being on property.
Established trust with residents through consistent reliability, professionalism, and attention to detail in all tasks performed.
Conducted regular inspections of common areas, reporting maintenance issues for prompt resolution.
Coordinated with vendors for deliveries or services, ensuring minimal disruption to residents'' routines.
Answered lobby phone calls using standard professional greeting and assisted callers with directions or instructions for building.
Streamlined package delivery process, ensuring timely distribution to residents.
Collaborated with building management to address resident concerns quickly and effectively.

Sales Associate

Modell's Sporting Goods

02.2008 - 06.2015

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Solved customer challenges by offering relevant products and services.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Summary

Overview

Work History

Doorman

Sales Associate

Education

High School Diploma -

Skills

I love to travel whether it's in the United States or outside of the country.

Interests

Timeline

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