Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brandon Moyer

Temple,PA

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development, and a history of thriving in team-oriented environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Manager

Dunkin' Donuts
Douglassville, PA
06.2023 - Current
  • Provided leadership during times of organizational change or crisis situations.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Ensured compliance with industry regulations and company policies.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Monitored staff performance and addressed issues.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Led 5-employee team, achieving high productivity and excellent customer service.
  • Trained employees on additional job positions to maintain coverage of roles.

Weis Employee

Weis
Oley, PA
07.2022 - 06.2023
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Demonstrated excellent time management skills while juggling multiple tasks simultaneously.
  • Followed company security procedures for handling large sums of money.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Crew Member

Dunkin' Donuts
Oley, PA
03.2021 - 07.2022
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Drove team success by quickly completing assigned tasks.
  • Organized and restocked supplies to support operations and team productivity.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Presented orders to guests within anticipated service times.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Stocked shelves and cases with new or transferred items.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Directed patrons to restrooms and other amenities within facility.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.

Education

High School Diploma -

Oley Valley Senior High School
Oley, PA
06-2024

Skills

  • Staff training and development
  • Time management
  • Work well under pressure
  • Team work
  • Ability to work in a team
  • Flexibility

Certification

  • HVAC certified
  • 10 hour osha approved

Timeline

Manager

Dunkin' Donuts
06.2023 - Current

Weis Employee

Weis
07.2022 - 06.2023

Crew Member

Dunkin' Donuts
03.2021 - 07.2022

High School Diploma -

Oley Valley Senior High School

Similar Profiles

CREATE PROFILE
Brandon Moyer