Brandon Mulkey

• Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
• Monitored security cameras to identify and respond to suspicious activity.
• Explained security protocols to employees and guests to promote readiness for emergency situations.
• Reviewed guest identification and employee credentials to authorize entry onto premises.
• Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
• Inspected equipment for proper functioning and responded to malfunctioning systems accordingly.
• Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
• Tracked vehicles on premises, including license plate numbers.
• Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
• Escorted individuals requiring personal protection to provide safe transport to specified locations.
• Adhered to company policies regarding access control procedures for visitors and guests and contractors.

• Investigated reported and identified compliance issues against accepted standards.
• Documented all safety-related issues within the organization's database system.
• Provided first-aid to injured guest or employees.
• Provided friendly and professional assistance to employees, visitors and customers.
• Managed lost and found items, ensuring safe return to rightful owners.
• Monitored entrances, exits and other points of access to ensure safety of people and property.

• Performed security oversight, traffic control, and crowd control at special events and campus activities.
• Reported maintenance issues such as broken locks or malfunctioning alarms to appropriate personnel.
• Maintained high levels of alertness throughout shifts.
• Followed established protocol regarding notification of campus personnel and patrons in event of emergencies.
• Identified areas where additional security measures could be implemented.
• Warned violators of rule infractions and escorted unauthorized persons off premises.
• Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
• Prepared incident reports for all security related incidents encountered while on duty.
• Participated in drills designed to test the effectiveness of emergency response plans.
• Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
• Responded to emergency situations in a timely manner.
• Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
• Inspected buildings periodically for any signs of vandalism or unauthorized entry.
• Patrolled assigned areas of campus property to detect any criminal activity or disturbances.
• Dispatched radio messages to other officers and agents of campus.

• Conducted regular patrols of property to detect and deter unauthorized access.
• Offered customer service assistance to visitors, providing directions and information.
• Performed foot patrols around the property to ensure safety and security of personnel and visitors.
• Prepared detailed incident reports following any security breaches or safety concerns.

• Conducted regular patrols of property to detect and deter unauthorized access.
• Inspected buildings prior to opening hours in order to identify risks or potential hazards.
• Offered customer service assistance to visitors, providing directions and information.

• Answered incoming calls promptly while maintaining courteous telephone etiquette.
• Processed payments for all guest transactions accurately and efficiently.
• Resolved billing disputes in an efficient manner while keeping customer satisfaction as top priority.
• Advised housekeeping staff of rooms vacated and ready for cleaning.
• Assisted guests at check-in, providing information on various services within hotel.

• Processed payments for all guest transactions accurately and efficiently.
• Resolved billing disputes in an efficient manner while keeping customer satisfaction as top priority.
• Verified customer credit to establish payment method for accommodations.
• Advised housekeeping staff of rooms vacated and ready for cleaning.

• Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
• Answered customer questions and provided information.
• Verified customer age requirement for purchases.
• Used suggestive selling techniques to promote add-on sales.
• Processed returned merchandise by strictly following the return and exchange procedures.
• Learned roles of other departments to provide coverage,
• Welcomed customers, offering assistance to help.

• Answered incoming calls promptly while maintaining courteous telephone etiquette.
• Reviewed log books regularly to identify any discrepancies or issues requiring attention.
• Processed payments for all guest transactions accurately and efficiently.
• Resolved billing disputes in an efficient manner while keeping customer satisfaction as top priority.
• Deposited guest valuables in hotel safes or safe-deposit boxes.
• Advised housekeeping staff of rooms vacated and ready for cleaning.
• Assisted guests at check-in, providing information on various services within hotel.

• Determined accurate prices for customer services, consistently searching for deals and best prices.
• Offered resolutions to de-escalate calls and solve customer issues.
• Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.

• Answered incoming calls promptly while maintaining courteous telephone etiquette.
• Processed payments for all guest transactions accurately and efficiently.
• Performed nightly audit of rooms' charges, taxes, settlements, and credit card postings.
• Prepared basic food service by setting up continental breakfast or coffee and tea supplies.

• Input and confirmed reservations for guests.
• Greeted, registered and assigned rooms to hotel or motel guests.
• Checked in guests using computerized reservation systems, collected payments and verified credit cards.

• Resolved customer complaints in a timely manner.
• Implemented strategies for improving response time for emails.
• Answered customer inquiries regarding product features, pricing, and availability.

• Never made any money or started here

Never showed up first day.

• Provided change-of-address cards and other postal forms upon customer request.
• Conducted regular check-ins with supervisors throughout the day.
• Informed customers of package arrival or delays when necessary.
• Provided friendly customer service at all times while delivering mail.

• Processed credit card, cash, and check payments, ensuring all transactions were accurate.
• Processed sales transactions to prevent long customer wait times.
• Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
• Verified customer age requirement for purchases.
• Answered customer questions and provided information.
• Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.

• Analyzed data collected during each call in order to identify trends in customer feedback.
• Determined accurate prices for customer services, consistently searching for deals and best prices.
• Offered additional products or services to enhance customer experience.
• Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
• Followed standard processes and procedures for proper escalation of unresolved issues to appropriate internal teams.

• Maintained a high level of professionalism when dealing with difficult customers.
• Resolved complex problems by working with other departments to provide solutions that meet customer needs.

• Managed park booths by conducting games, awarding prizes and collecting tickets.
• Interacted with guests to encourage play and explained rules of each game.
• Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
• Sold tickets for redemption of prizes from ticket machines located throughout the facility.

• Demonstrated how to use the product and its features.

• Verified accuracy of incoming shipments against purchase orders.
• Restocked shelves according to plan-o-grams set up by management team.
• Stocked shelves with merchandise to ensure availability of products for customers.

• Stocked shelves, racks, and bins with new or transferred merchandise.

• Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
• Utilized computer technology to handle high call volumes efficiently.

• Stocked shelves, racks, and bins with new or transferred merchandise.

• Assisted customers with price checks, lifting heavy items and addressing other inquiries.
• Determined accurate prices for customer services, consistently searching for deals and best prices.

• Helped customers find specific products, answered questions, and offered product advice.
• Processed sales transactions to prevent long customer wait times.
• Preserved appearance of store by arranging and replenishing displays and merchandise racks.
• Stocked shelves with merchandise when needed.
• Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

• Stocked shelves, racks, and bins with new or transferred merchandise.
• Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
• Ensured all safety procedures were followed when handling heavy items or operating machinery such as forklifts or pallet jacks.
• Followed established procedures for stocking high-demand items in order to meet customer demand.
• Processed special orders from customers via phone or internet and delivered merchandise to customer pickup location.

• Attended regular training sessions on updates and changes within the industry or organization.
• Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
• Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

• Prepared beverages and served food to customers.
• Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
• Followed company uniform, performance and security policies with every job.

• Engaged with guests in a polite and friendly manner to enhance the dining experience.
• Swept and mopped floors in dining areas to maintain cleanliness and safety standards.
• Transported bus tubs and carts to and from the kitchen, facilitating effective dishwashing processes.

• Greeted guests with friendliness and professionalism.
• Conducted regular checks on customer satisfaction levels during meal service.
• Assisted servers with stocking supplies, setting up for service and cleaning duties.
• Swept and mopped floors in dining areas to maintain cleanliness and safety standards.

• Responded promptly to emails or phone calls regarding customer inquiries.
• Maintained an up-to-date knowledge of current movie releases and showtimes.
• Prepared beverages and served food to customers.
• Ensured all areas of the theater were clean and presentable according to company standards.
• Assisted with set-up for private screenings or events held at the theater.

• Faced products on shelves and displays to meet company policies.
• Stocked shelves with new merchandise and checked for outdated or damaged items.
• Received and counted stock items, recording data manually or on computer for inventory purposes.
• Maintained neat, safe and orderly workspace to prevent accidents and injuries.

• Prepared beverages and served food to customers.
• Processed payments from customers accurately and efficiently using POS systems.
• Trained new cast members on procedures, policies, and safety regulations.
• Inspected tickets before admission was granted to verify authenticity.
• Responded promptly to emails or phone calls regarding customer inquiries.
• Maintained an up-to-date knowledge of current movie releases and showtimes.
• Performed daily operational tasks such as cash handling, stocking merchandise, and cleaning the theater.