Summary
Overview
Work History
Education
Skills
Timeline
Generic

Landon Kurtzke

St. Ignace,MI

Summary

A young adult who previously worked in Customer Service at Hungry Howies where I learned how to deal with customers with a positive professional attitude. I was trusted to work all roles within Hungry Howies which included preparing food, boxing food, handling payments from customers and answering the phone. I was also a 1st Lieutenant platoon leader where I dedicated my free time to improving my and other's experience in the ROTC program. I lead events including parking details and parades where I was able to assign tasks to other members of ROTC to get things completed in a timely manner. I am dedicated to become a successful member of the Civil Engineer work force with gathering knowledge and training to accel forward.

Overview

5
5
years of professional experience

Work History

ROTC 1st Lieutenant

Crestview Highschool
08.2020 - 06.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.

Customer Services Associate

Hungry Howies Pizzaria
06.2019 - 09.2019
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

High School Diploma -

Crestview High School
Crestview, FL
01-2024

Skills

  • Customer service
  • Customer support
  • Problem resolution
  • Leadership
  • Dependable and responsible
  • Flexible and adaptable
  • Critical thinking
  • Friendly, positive attitude
  • Teamwork and collaboration

Timeline

ROTC 1st Lieutenant

Crestview Highschool
08.2020 - 06.2024

Customer Services Associate

Hungry Howies Pizzaria
06.2019 - 09.2019

High School Diploma -

Crestview High School
Landon Kurtzke