Brandon Murray
Green Bay
Summary
Results-driven New Car Sales Consultant with a proven track record of exceeding sales quotas through effective customer relationship management and strong closing techniques.
Overview
9
9
years of professional experience
3
3
Certifications
Work History
New Car Sales Consultant
Bergstrom Chevrolet
Green Bay
05.2019 - Current
- Assisted customers in selecting vehicles that matched their needs and preferences.
- Conducted product demonstrations to highlight vehicle features and benefits.
- Managed customer inquiries and provided timely follow-up communications.
- Trained new sales staff on dealership policies and sales techniques effectively.
- Attended regular training sessions to stay updated on automotive industry trends.
- Filled out paperwork to register vehicles and complete sales.
- Managed sales negotiations and financing options.
- Consistently exceeded quotas by pursuing and closing sales.
- Evaluated vehicles before final pickup to check for damage and completed delivery tasks.
- Developed customer relationships through active listening and responding to customer needs.
- Assisted customers in selecting the right car for their budget and lifestyle.
- Maintained accurate records of all sales transactions and filed paperwork promptly.
- Demonstrated knowledge of automotive parts, systems, accessories and services offered by the dealership.
- Resolved customer complaints regarding products or services efficiently and effectively.
Phone Sales Representative
Verizon
Green Bay
03.2017 - 04.2019
- Engaged customers through phone calls to identify their needs and preferences.
- Presented Verizon products and services to drive customer interest and engagement.
- Collaborated with team members to share best practices and improve sales techniques.
- Resolved customer issues efficiently, ensuring a positive experience with every interaction.
- Trained new hires on sales procedures and customer service standards effectively.
- Generated leads through cold calling techniques.
- Maintained up-to-date knowledge of all products and services available through the company.
- Utilized a consultative sales approach to identify customer's wants and needs, then recommended products accordingly.
- Developed relationships with customers in order to increase sales opportunities.
- Answered incoming calls from potential customers, provided product information and answered questions.
Server
Texas Roadhouse
Green Bay
10.2016 - 03.2017
- Collaborated with kitchen staff to coordinate timely food preparation and delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Processed guest orders accurately using point-of-sale system for seamless transactions.
- Managed multiple tables efficiently while prioritizing guest needs and requests.
- Handled customer inquiries and resolved issues to enhance overall experience.
- Upsold menu items to guests, promoting daily specials and additional offerings.
Education
High School Diploma -
Bay Port
Green Bay05-2016
Some College (No Degree) - Business
NWTC
Green Bay, WISkills
- Customer relationship management
- Sales training
- Problem solving
- Effective communication
- Team collaboration
- Warranties and service plans
- Sales presentations
- Sales closing
Certification
Zurich Certified
Timeline
New Car Sales Consultant
Bergstrom Chevrolet
05.2019 - Current
Phone Sales Representative
Verizon
03.2017 - 04.2019
Server
Texas Roadhouse
10.2016 - 03.2017
High School Diploma -
Bay Port
Some College (No Degree) - Business
NWTC