Brandon Nabors
Stephenville,TX
Summary
Accomplished Territory Manager at Ferguson Waterworks with a track record of enhancing territory growth through strategic networking and analytical problem-solving. Proven ability to strengthen client relationships, resulting in increased loyalty and streamlined operations. Demonstrates a significant impact on business efficiency and customer satisfaction. I find myself talented with the means to multitask and balance customer needs with company demands. Successful at building loyalty and long-term relationships while consistently reaching sales targets. Demonstrated experience delivering superior customer service and attention to detail.
Overview
14
14
years of professional experience
Work History
Outside Sales Representative
Ferguson Waterworks
Euless, TX
10.2022 - 10.2024
- Held consistent discussions with team members regarding goal advancements.
- Delivered tailored solutions to meet customer requirements.
- Resolved customer concerns promptly using multiple communication platforms.
- Showcased product features through interactive demonstrations for potential customers.
- Helped customers with technical inquiries related to product use and setup.
- Created brochures and flyers for marketing.
- Recognized potential growth areas by examining industry trends.
- Established connections through identifying essential contacts.
- Conducted post-sale and delivery follow-ups to assure customer contentment.
- Managed and diffused client concerns in a timely, skilled manner.
- Maintained compliance with legal and regulatory standards in sales operations.
- Kept current with product options and cost models.
- Represented company at several industry trade shows to showcase products and services.
- Maintained strict adherence to regulatory standards for business activities in assigned area.
- Strengthened client relationships to foster repeat business.
- Communicated effectively with leadership to support business growth.
- Presented merchandise to interested buyers and clarified inquiries to finalize purchases.
- Increased client loyalty by completing product transactions.
- Scheduled and managed customer and vendor meetings.
- Acquired potential clients by engaging with referral networks and attending professional meetups.
- Determined costs associated with production, delivery, and installation to furnish precise quotes.
- Strategically pursued prospect appointments, resulting in successful customer acquisition.
- Participated in trade shows to establish new connections.
- Developed strategic recommendations based on customer assessments.
- Highlighted product benefits by explaining features and details.
- Managed vendor relationships to enhance delivery schedules.
- Addressed service and technical concerns to sustain high levels of customer satisfaction.
- Secured favorable pricing during negotiations.
- Provided optimal solutions by understanding client needs via questioning.
- Boosted revenue by recognizing customer demands and delivering fitting solutions.
- Analyzed customer requests to propose optimal solutions.
- Provided feedback to management on operations and promotions based on customer purchasing habits.
- Engaged customers in conversations to efficiently identify needs.
Project Manager
Ferguson Waterworks
Euless, TX
10.2021 - 10.2022
- Oversaw concurrent projects ensuring on-time delivery.
- Developed and established processes to guarantee project success.
- Facilitated seamless coordination between teams handling various project components.
- Regularly engaged with stakeholders to identify and address project improvement needs.
- Managed conflict resolution between colleagues effectively.
- Ensured timely and cost-effective project completion through effective stakeholder communication.
- Achieved cost-effective deals by aligning negotiations with corporate objectives.
- Oversaw each project's progress to ensure deliverables met deadlines.
- Organized cross-departmental resources for project completion.
- Organized and maintained detailed records of project-related documents such as specifications, modifications, and invoicing.
- Formed and maintained solid relationships with teams, vendors, and contractors.
- Communicated strategic changes and project developments to diverse stakeholder groups.
- Managed project timelines and team performance for efficiency.
- Analyzed estimates to ensure alignment with scope of work.
- Created and monitored change orders impacting project budget and schedule.
- Handled task assignment and delivery expectations for multiple vendor contracts.
- Created project timeline and revised accordingly.
- Implemented effective changes to keep the project current with updated scope and cost management.
- Assessed financial estimates across various project sizes.
- Coordinated resource distribution, maintained adherence to deadlines and budget while achieving high quality.
- Worked alongside project staff to identify and resolve conflicts.
- Secured materials through strategic supplier discussions.
- Assessed goals and timelines to identify necessary resources.
- Produced thorough, accurate and timely reports of project activities.
Inside Sales Representative
Ferguson Waterworks
Euless, TX
03.2020 - 10.2021
- Identified customer requirements to offer suitable additional products.
- Executed outbound client calls to promote additional products.
- Observed rival activities and suggested appropriate changes.
- Maintained efficiency in monitoring and addressing pending orders.
- Maintained adherence to all laws and regulations concerning selling practices.
- Communicated product information along with prices and current availability.
- Developed and maintained relationships with key customers to ensure customer satisfaction.
- Built connections with primary decision-makers in target corporations.
- Worked with the logistics department to secure on-time product dispatches.
- Addressed issues efficiently for customer satisfaction.
- Handled customer inquiries efficiently and professionally to keep clients satisfied.
- Entered customer orders and pricing details using computer system.
- Partnered with outside sales team to drive the growth of product revenue.
- Coordinated interactions between outside sales representatives and accounts to enhance customer service.
- Delivered superior customer support to improve account retention rate.
- Enhanced order management for faster customer deliveries.
- Cultivated strong client relationships to secure consistent repeat business.
- Delivered detailed product information to customers through phone and online platforms.
- Handled simultaneous sales undertakings, achieving target deadlines.
- Employed CRM tools for team communication and tracking sales progress.
- Handled inbound calls on headset, promoting products and services to secure new accounts.
- Enhanced sales by introducing additional product options to current clients.
- Collaborated with logistics team to guarantee on-time product delivery.
- Rapidly handled concerns to sustain elevated customer contentment.
- Matched customer requirements to best available services.
- Assessed customer needs through inquiry and provided optimal solutions.
- Engaged customers in conversation using outstanding communication skills.
- Boosted company earnings by analyzing customer requirements.
Counter Salesperson
Ferguson Waterworks
McKinney, TX
01.2020 - 03.2020
- Carried out consistent inventory checks for optimal stock maintenance.
- Handled credit card transactions in accordance with company guidelines.
- Ensured accurate completion of all transactions before finalizing each sale.
- Addressed questions related to product cost, stock status, and specifications.
- Arranged merchandise to highlight key products effectively.
- Managed cleanliness at checkout counters through frequent sanitization and restocking.
- Assured appropriate products were readily available.
- Guided customers toward suitable products, services, and ongoing promotions.
- Handled cash transactions efficiently.
- Guided customers in choosing suitable products to fulfill their requirements.
- Managed complaints with expertise, delivering swift and efficient resolutions.
- Delivered exceptional customer service consistently.
- Refilled display shelves with products.
- Restocked items in a neat, organized manner to attract customer interest.
- Guided customers to desired items within the store.
- Handled payment processing for both cash and credit transactions.
- Restocked shelves and supplies to highlight key items.
- Maintained a tidy store environment by cleaning shelves, counters, and tables.
- Ensured balanced drawers through accurate calculations.
- Greeted customers to ascertain their preferences.
- Detailed merchandise features and benefits.
Material Handler
Ferguson Waterworks
Fort Worth, TX
09.2019 - 01.2020
- Assisted in organizing complex projects with substantial amounts of merchandise.
- Ensured proper storage through systematic arrangement of warehouse materials.
- Advanced skills by engaging in professional development opportunities, including trainings and conferences.
- Tracked and recorded incoming and outgoing shipments.
- Checked arriving consignments for discrepancies.
- Efficiently utilized forklift for secure movement of large shipments inside the warehouse.
- Operated material handling equipment to load and unload trucks.
- Worked with team to achieve daily production targets.
- Upheld standards of tidiness through strict adherence to organizational procedures.
- Utilized equipment like forklifts and pallet jacks for efficient material handling.
- Conducted routine inventory cycle counts to maintain accurate records.
- Pinpointed areas for process optimization to enhance efficiency.
- Handled receipt and allocation of incoming materials.
- Followed all company guidelines regarding protective equipment rigorously.
- Aided colleagues in efficiently finishing their duties.
- Ensured precise documentation of all incoming inventory.
- Ensured shipments were accurate per order specifications.
- Maintained adherence to safety regulations during equipment operation.
- Worked with supervisors to streamline storage methods.
- Handled packaging, labeling, and loading of outgoing shipments.
- Conducted quality inspections on delivered items.
- Quickly reported any faults or damages in machinery.
- Contributed to physical inventories by efficiently counting parts.
- Directed the coordination of shipments and material placement to meet deadlines.
- Efficiently utilized machinery for unloading tasks.
- Arranged stock to align with warehouse plan.
- Oversaw warehouse receipt, storage and dispatch processes.
- Operated forklift to transport inventory items.
- Assessed orders upon arrival, ensuring prompt identification of any issues.
- Organized cargo for precise delivery to intended destinations.
- Loaded completed orders on pallets according to delivery numbers.
- Maintained and arranged storage spaces, ensuring asset protection.
- Prepared boxes and containers for safe delivery.
- Safely operated lift machinery to transport inventory around premises.
- Organized boxes onto pallets to enhance transport efficiency.
- Resolved issues related to incorrect deliveries by coordinating with relevant teams.
- Efficiently managed shipment logistics with forklift operation.
- Stayed current with correct lifting techniques.
- Examined task directives for material requirements and time constraints.
- Utilized forklifts, large vehicles, and pallet jacks to move various freight loads.
- Recorded identifying information on various shipments.
- Ensured work orders were completed accurately by counting units in loading docks.
- Applied cling film, moving blankets, and tape to guard goods.
- Collaborated with team on cargo handling for safe transit.
Co-Owner
Diamond N Operations
Stephenville, TX
03.2011 - 08.2019
- Observe cows during calving season to ensure a safe delivery of calf.
- Feed and water livestock, monitor health conditions, inspect pastures and fencing for damage.
- Castrated bulls following approved techniques including rubber rings and banding.
- Sort cattle into appropriate groups based on age, sex, weight for branding purposes.
- Monitor cattle herd for signs of illness or injury, report any issues to supervisor immediately.
- Operate farm machinery such as tractors and hay balers to move hay bales or other materials.
- Administer vaccinations and medications to sick or injured animals according to veterinarian instructions.
- Maintain records of animal births, deaths, sales and treatments performed.
- Assist in the birthing process of newborn calves by providing assistance if needed.
- Examined animals to detect illness, injury or disease.
- Analyzed weather forecasts and determined the best times for planting and harvesting operations.
- Conducted soil tests to determine nutrient levels; added fertilizers or amendments as needed.
- Monitored growth of crops and weeds, applying herbicides as needed.
- Irrigated crops manually or using automated systems such as pivots or sprinklers.
- Harvested crops at the optimum time for maximum yield and quality.
- Managed breeding programs following best practices.
- Sowed seeds, planted seedlings, and transplanted crops with equipment.
- Maintained farm machinery and buildings in good working order.
- Inspected fences, gates, barns, pastures, corrals, equipment and facilities for needed repairs or maintenance.
- Assisted in branding activities such as vaccinating calves and tagging cattle.
- Harvested crops from fields located on the ranch property using appropriate harvesting techniques.
- Implemented techniques to mitigate weeds, pests, and other risks affecting the ranch.
- Assisted with calving season activities.
- Assessed and outlined specific needs of the ranch.
- Observed weather patterns and adapted strategies to prevent losses.
- Coordinated daily schedules for livestock care, special events, and crop management.
Education
High School Diploma -
Stephenville High School
Stephenville, TX05-2009
Some College (No Degree) - Communications
Texas Tech University
Lubbock, TXSkills
- Networking
- Brand Awareness Strategy
- Effective Organizational Techniques
- Vibrant Presence
- Optimistic Outlook
- Motivated team player
- Analytical Problem-Solving
- Client Relationship Management
- Territory growth
- Customer service
References
References available upon request.
Timeline
Outside Sales Representative
Ferguson Waterworks
10.2022 - 10.2024
Project Manager
Ferguson Waterworks
10.2021 - 10.2022
Inside Sales Representative
Ferguson Waterworks
03.2020 - 10.2021
Counter Salesperson
Ferguson Waterworks
01.2020 - 03.2020
Material Handler
Ferguson Waterworks
09.2019 - 01.2020
Co-Owner
Diamond N Operations
03.2011 - 08.2019
High School Diploma -
Stephenville High School
Some College (No Degree) - Communications
Texas Tech University
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