Brandon Naylor

• Developed and produced original concepts and intellectual properties for a variety of media productions.
• Organized focus groups to evaluate viability and appeal of proposed projects.
• Conducted auditions for on-air personalities, selecting best talent for podcasts, web series, and films.
• Designed and constructed sets for content production, enhancing visual quality of projects.
• Managed all phases of podcast production, from initial concept through to final delivery.
• Coordinated and executed video projects, ensuring timely and high-quality completion.
• Captured and edited promotional still images, enhancing marketing efforts for video projects.

· Designed, developed, and implemented a variety of training processes & methodologies for multiple Blue Cross Blue Shield lines of business.

• · Administer tests and supervises trainees (internally developed and/or prepackaged courses, e-learning, new-hire orientation, introductory PC training, team training, etc.).
• · Incorporate training feedback as appropriate in existing instructional materials. Track and monitor team interactions and provide feedback to trainees.
• · Conducts on-the-job training when required.
• · Performs other tasks integral to the training department to include but not limited to the maintenance of training database, produce reports, grade tests, etc.
• · Collect survey information.
• · Performs pre-and-post class set-up duties. Assists in the assessment of training needs.

• Conducted detailed analysis of technical issues, identifying root causes and implementing effective solutions to minimize downtime and improve system performance.
• Utilized diagnostic tools and methodologies to troubleshoot hardware and software problems, ensuring prompt resolution.
• Managed technical projects from planning to execution, coordinating with cross-functional teams to ensure timely and successful completion.
• Implemented new technologies and systems, conducting thorough testing and user training to facilitate smooth transitions. Developed and delivered training programs for end-users and junior technical staff, enhancing their technical skills and knowledge.
• Provided mentorship and guidance to junior team members, fostering a collaborative and supportive work environment.