Brandon Nelson
Henderson,NV
Summary
Hardworking self starter, who enjoys troubleshooting. Driven automotive professional successful managing parts, replacing components and completing full repairs. Good teamwork, and problem-solving abilities. Good company asset willing to learn and grow. Great customer care and communication skills.
Overview
9
9
years of professional experience
Work History
Parts and Purchasing Assistant
National Indoor RV Center
07.2022 - Current
- Issued parts to technicians to complete customers repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Tracked parts use and charged items to customer accounts for billing.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers
- Maintained complete documentation and records of all purchasing activities
Automotive Service Advisor / Automotive technician
Willard Automotive
07.2017 - 06.2022
- Used customer information to deal with concerns and repair issues.
- Coordinated with technicians to form good repair plans.
- Built and completed sales quotes for customer repairs.
- Lead a team of technicians to perform and complete jobs in a timely manner.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledgebase.
- Supervised and mentored 4-6 team members and facilitated daily service operations to drive business growth.
- Procured, organized and managed parts inventories.
Builder / Fabricator
Mainstream Holdings
04.2015 - 07.2017
- Fulfilled orders to customer specification, labeling and packaging.
- QC checked and staged orders for shipping.
- Received and verified inventory for warehouse packaging.
- Built inventory from start to finish using company and safety specifications.
- Learned and applied new ways to meet or exceed company goals.
General Laborer
Doherty Staffing / Mainstream Holdings
08.2014 - 04.2015
- Assisted team members with tasks that require group effort.
- Loaded, unloaded and moved material to and from storage and production areas.
- Performed QC and rework tasks for company warranty.
Education
High School Diploma -
Southwest Star Concept
Okabena, MN05.2005
Skills
- System repairs
- Ticket writing
- Managing parts
- Replacing parts
- Preventive maintenance services
- Overseeing garage operations
- Diagnostic skills
- Customer Relations
- Safety awareness
Timeline
Parts and Purchasing Assistant
National Indoor RV Center
07.2022 - Current
Automotive Service Advisor / Automotive technician
Willard Automotive
07.2017 - 06.2022
Builder / Fabricator
Mainstream Holdings
04.2015 - 07.2017
General Laborer
Doherty Staffing / Mainstream Holdings
08.2014 - 04.2015
High School Diploma -
Southwest Star Concept
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