Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Brandon Nelson

Hood River,OR

Summary

Dynamic and dependable professional with a strong work ethic, recognized for maintaining safe driving records at Pfriem Family Brewers. Skilled in loading and unloading, with a proven ability to build relationships and resolve problems effectively. Committed to excellence in warehouse safety and order fulfillment, ensuring timely and accurate deliveries.

Warehouse and logistics professional prepared for roles involving driving and order fulfillment. Background in managing inventory and ensuring accurate, timely deliveries. Known for teamwork and adaptability, with solid organizational and time management abilities.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Driver, Warehouse Orders

Pfriem Family Brewers
01.2024 - Current
  • Maintained safe driving records by strictly following traffic rules and regulations.
  • Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
  • Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
  • Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
  • Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
  • Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
  • Supported warehouse operations by organizing products on shelves and pallets for easy retrieval during shipment preparation.
  • Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
  • Streamlined order fulfillment by accurately picking items according to packing lists and invoices.
  • Assisted in inventory management, ensuring accurate record-keeping and timely processing of orders.
  • Adhered to company policies regarding appropriate use of equipment such as hand trucks or dollies during item transport.

Office Manager

Hood River Organic Csa Farm
01.2020 - 01.2024
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Driver

Columbia River Gorge Freight
07.2012 - 08.2019
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.

Gas Station Attendant

Riverfront 76
05.2009 - 07.2012
  • Maintained clean and orderly work station.
  • Ensured accurate cash handling and maintained a balanced register at the end of each shift.
  • Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Built trustful relationships with customers to encourage return visits.
  • Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
  • Pumped gas for guests and took payments.
  • Maintained inventory of all saleable items.
  • Completed daily paperwork accurately, streamlining administrative processes for management review.
  • Trained new hires in company policies and procedures, fostering a productive work atmosphere from day one.

Laborer

Hinkle Home Improvement
03.2008 - 03.2009
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials onto trucks and trailers.
  • Followed instructions and safety protocols to prevent accidents and injuries.

Education

GED -

HRVS
Hood River, OR
06-2008

Skills

  • Loading and unloading
  • Order picking
  • Heavy lifting
  • Warehouse safety
  • Critical thinking
  • Active listening
  • Problem resolution
  • Relationship building
  • Strong work ethic
  • Self-motivation and discipline
  • Dependable and reliable
  • Attention to detail

Accomplishments

  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
  • Supervised team of 8 staff members.

Certification

  • Class C Oregon License - 19yrs
  • Certified forklift operator - 15yrs

Languages

English
Full Professional

Timeline

Driver, Warehouse Orders

Pfriem Family Brewers
01.2024 - Current

Office Manager

Hood River Organic Csa Farm
01.2020 - 01.2024

Driver

Columbia River Gorge Freight
07.2012 - 08.2019

Gas Station Attendant

Riverfront 76
05.2009 - 07.2012

Laborer

Hinkle Home Improvement
03.2008 - 03.2009

GED -

HRVS

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