Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Hi, I’m

Brandon O'Dell

Colorado Springs,CO
Brandon O'Dell

Summary

Hardworking and motivated leader with a record of success in varied industries. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Motivated to learn, grow and excel in new industries.

Overview

11
years of professional experience

Work History

Autoplex Restyling Centers
Colorado Springs, CO

Manager
01.2022 - Current

Job overview

  • Developed and implemented procedures for the efficient operation of the shop.
  • Conducted regular stock takes to ensure accurate inventory records.
  • Maintained high standards of customer service throughout the store.
  • Monitored staff performance and provided feedback and guidance as necessary.
  • Oversaw the recruitment, training and development of new staff members.
  • Responded to customer inquiries in a timely manner.
  • Managed daily operations including opening and closing procedures, cash handling and banking activities.
  • Resolved customer complaints promptly and professionally.
  • Implemented strategies to increase sales and profitability of the shop.
  • Created promotional campaigns to drive footfall into the store.
  • Organized special events such as product launches, promotions or discounts.
  • Analyzed sales data to identify trends in consumer behavior.
  • Reviewed financial reports and took corrective action when needed.
  • Developed pricing strategies that maximized profits while remaining competitive.
  • Supervised daily operations by establishing procedures and monitoring team performance.
  • Assisted in the development of strategic plans for the organization.
  • Created and maintained an effective team environment through collaboration and communication.
  • Conducted regular meetings with staff to discuss progress, challenges, and opportunities.
  • Identified areas of improvement within the team's processes and procedures.
  • Analyzed data from various sources to inform decision-making within the leadership team.

Cheers Liquor Mart
Colorado Springs, CO

Lead Delivery Driver
11.2019 - 12.2021

Job overview

  • Drove company truck for local and intra-state pick-ups and deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Interpreted maps and followed written and verbal directions.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Completed all necessary paperwork using neat and legible handwriting.
  • Fostered positive working relationships with regular customers.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Tracked orders and communicated delays or issues to management team promptly.

Wag N' Wash Healthy Pet Center
Colorado Springs, CO

District Manager
12.2016 - 05.2019

Job overview

  • Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.
  • Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
  • Held weekly meetings with Store Managers to identify techniques to overcome sales obstacles.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Built positive and productive relationships with store and field leadership.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Produced Sales reports outlining financial data to assist management with making strategic plans and operational decisions.
  • Created various selling and merchandising programs impacting bottom line performance.
  • Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.

Ryan ABT
Colorado Springs, CO

Bookkeeper
04.2014 - 11.2016

Job overview

  • Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments for clients.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Organized and carried out proactive month-end, quarterly and year-end processes.
  • Maintained and processed invoices, deposits and money logs.
  • Calculated deductions and processed payroll for employees.

Jimmy John's Gourmet Sandwiches
Colorado Springs, CO

Area Manager
05.2012 - 03.2016

Job overview

  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Planned operations to meet established schedules, factoring in order demands and business forecasts.
  • Oversaw operations of $5 MILLION+, including budget planning, strategy development, community outreach, forecasting and payroll.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Oversaw new store openings to include staffing, operations budget, adequate payroll amounts, initial inventory and new store marketing.
  • Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets.
  • Transformed underperforming teams into productive, profitable teams.
  • Reduced turnover by enhancing training, motivation and engagement strategies with all employees.
  • Drove revenues and team morale by developing and deploying sales contests.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.

Education

University of Colorado at Colorado Springs
Colorado Springs, CO

Bachelor of Arts from Communication Studies And Political Science

University Overview

Skills

  • Customer Relationships
  • Efficiency and Time Management
  • Communication and Interpersonal Skills
  • Problem Solving
  • Inventory Management
  • Dependability and Honesty

Affiliations

Affiliations
  • Volunteers as an advocate for CASA of the Pikes Peak Region
  • Member of my Church Council that handles financial decisions for the Church

Timeline

Manager
Autoplex Restyling Centers
01.2022 - Current
Lead Delivery Driver
Cheers Liquor Mart
11.2019 - 12.2021
District Manager
Wag N' Wash Healthy Pet Center
12.2016 - 05.2019
Bookkeeper
Ryan ABT
04.2014 - 11.2016
Area Manager
Jimmy John's Gourmet Sandwiches
05.2012 - 03.2016
University of Colorado at Colorado Springs
Bachelor of Arts from Communication Studies And Political Science
Brandon O'Dell