Brandon Oldham

Dayton,Ohio

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.

Overview

years of professional experience

Work History

Team Leader (Supervisor)

MonDay Community Correctional Intuition

01.2009 - Current

Ensures safety and security of Residents and Staff
Assists in creating a positive environment
Maintaining and collecting all Operation Department confidential records for Facility and State Audit Record purposes
Conduct weekly urine analysis collection/shipping of Resident property/collecting, reporting, and ordering of routine supplies/managing work and transport schedules
First responder for crisis control and lethality assessments
Daily incident report writing for clinical, medical, maintenance, and clerical departments.

Technical Support Agent

Fairborn Ohio, Sprint

03.2005 - 04.2009

Provide customer knowledge on aspects of PCS (Personal Communication Systems) devices
Assist corporate and non-corporate customers with basic and technical service needs.

Case Manager (Intern)

Hamilton, Centerpoint Health

01.2009 - 03.2009

Maintaining caseload of 20 clients, meeting with clients on individually and/or group basis; providing direct clinical services.

Education

Bachelor of Arts - Sociology

Wright State University, Dayton, OH

05.2005

Skills

Report Writing
Issue Resolution
Staff Training
Evaluating Employee Work

Teamwork and Collaboration
Work Planning and Prioritization
Coaching and Mentoring
Verbal and Written Communication

Timeline

Team Leader (Supervisor) - MonDay Community Correctional Intuition

01.2009 - Current

Case Manager (Intern) - Hamilton, Centerpoint Health

01.2009 - 03.2009

Technical Support Agent - Fairborn Ohio, Sprint