Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Brandon Olvera

San Bernardino,CA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Team Member

Fast N Furious Speedwash
06.2019 - Current
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Bolstered company reputation through outstanding service delivery that consistently exceeded expectations of both clients and coworkers.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Team Member

Phoenix Food Court
01.2023 - 06.2023
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
  • Contributed to restaurant''s reputation for excellent food quality by adhering to strict food safety guidelines during preparation processes.
  • Improved overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions.
  • Assisted with employee training initiatives by sharing expertise and best practices with new hires, helping them acclimate quickly to their roles as restaurant team members.
  • Greeted guests pleasantly and answered menu questions.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.

Referee

Anteater Recreation Center
10.2021 - 06.2023
  • Enhanced game fairness by enforcing rules and regulations during various sports events.
  • Promoted player safety by monitoring games for potential hazards and injuries.
  • Maintained professional relationships with coaches, players, and spectators to uphold a positive environment.
  • Collaborated with other referees to ensure consistent application of rules across all games.
  • Increased game efficiency through diligent timekeeping and scorekeeping duties.
  • Improved game flow by effectively communicating decisions to both teams and coaching staff.
  • Reduced disputes by making accurate and timely calls on plays and penalties.
  • Contributed to event organization by assisting with setup, breakdown, and equipment management.
  • Participated in ongoing training sessions to stay updated on rule changes and officiating techniques.
  • Demonstrated knowledge of sport-specific rules by accurately interpreting situations that arose during matches.
  • Managed conflicts between players or coaches professionally, maintaining a respectful atmosphere throughout games.
  • Maintained game play by managing player substitutions, fouls and timeouts.
  • Utilized varied hand signals to manage games.
  • Stayed physically fit to keep up with pace of games.

Education

No Degree - Mathematics

University of California, Irvine
Irvine, CA
07.2024

Skills

  • Cleaning
  • Complaint Resolution
  • Workplace Safety
  • Customer Service
  • Complex Problem-Solving
  • Clear Communication
  • Fluent in Spanish
  • Computer Skills
  • Positive Attitude
  • Adaptability and flexibility

Languages

Spanish
Native or Bilingual

Affiliations

  • Sports
  • Computers
  • Fitness

References

References available upon request.

Timeline

Team Member

Phoenix Food Court
01.2023 - 06.2023

Referee

Anteater Recreation Center
10.2021 - 06.2023

Team Member

Fast N Furious Speedwash
06.2019 - Current

No Degree - Mathematics

University of California, Irvine

Similar Profiles

CREATE PROFILE
Brandon Olvera