Brandon Ortiz Marquez
Pink Hill,NC
Summary
Dynamic professional with a strong background in customer service and employee training at Backroads Smokehouse BBQ. Proven ability to enhance customer satisfaction and maintain organized environments. Skilled in cash handling and inventory management, consistently ensuring accuracy and efficiency while fostering positive team relationships. Committed to achieving excellence in every task.
Overview
2026
2026
years of professional experience
Work History
Worker
Ortiz Landscape
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
Assistant Manager
Backroads Smokehouse BBQ
06.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Construction Worker
EMC Flooring and Construction
01.2024 - 08.2024
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
Education
South Lenoir High School
Deep Run, NC06.2024
Skills
- Customer service
- Employee training
- Cash handling
- Inventory management
- Cleaning
- Attention to detail
- Heavy lifting
- Restocking skills
- Customer relations
- Inventory stocking
- Materials loading
- Equipment maintenance
- Site clearing
- Work site maintenance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Manager
Backroads Smokehouse BBQ
06.2024 - Current
Construction Worker
EMC Flooring and Construction
01.2024 - 08.2024
Worker
Ortiz Landscape
South Lenoir High School
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