Hardworking Maintenance Manager bringing 10+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.
Overview
9
9
years of professional experience
Work History
Maintenance Manager
HEI At The Whaler
08.2023 - Current
Supervised employee performance, preventive maintenance, and safety.
Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
Mentored new hires in company procedures, safety protocols, and technical skills necessary for their roles as maintenance professionals.
Improved equipment reliability by implementing a preventive maintenance program and managing repair schedules.
Reduced downtime by efficiently overseeing the maintenance team and prioritizing tasks according to urgency.
Managed a team of technicians, providing guidance and support for skill development and performance improvement.
Streamlined work order processes for quicker response times, resulting in increased productivity and reduced costs.
Collaborated with other department managers to coordinate maintenance activities around production schedules, minimizing operational interruptions.
Optimized spare parts inventory management by identifying critical items and setting appropriate stock levels based on usage patterns.
Delegated tasks to carefully selected employees in alignment with resource management goals.
Collaborated with other departments to verify completion of maintenance tasks.
Maintenance Supervisor
AOAO At The Whaler On Ka'anapali Beach
02.2020 - 08.2023
Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure.
Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
Conducted regular performance evaluations of maintenance staff to identify strengths, areas for improvement, and opportunities for growth within the organization.
Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
Prioritized preventative measures such as lubrication programs and vibration analysis that helped extend equipment life cycles and reduce overall costs.
Fostered a positive work environment that led to high employee morale and retention rates, while consistently meeting performance expectations.
Conducted root cause analysis on recurring equipment failures and implemented corrective actions to prevent future occurrences.
Promoted continuous improvement by encouraging staff to suggest innovative ideas for process enhancements and cost-saving initiatives.
Mentored junior technicians through hands-on training, fostering a culture of teamwork and knowledge sharing within the maintenance department.
Coordinated preventative maintenance schedules, verifying equipment safety and function.
Supervised 10 employees and scheduled shifts.
Operations Manager
Aston At Papakea
10.2017 - 02.2020
Improved operational efficiency by streamlining processes and implementing cost-saving measures.
Reduced turnaround time for project completion through effective resource allocation and team management.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Supervised operations staff and kept employees compliant with company policies and procedures.
Facilitated smooth collaboration between departments through clear communication channels.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Developed and maintained relationships with external vendors and suppliers.
Trained new employees on proper protocols and customer service standards.
Assisted in recruiting, hiring and training of team members.
Interacted well with customers to build connections and nurture relationships.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Reported issues to higher management with great detail.
Maintenance Engineer
Aston At The Whaler On Ka'anapali Beach
11.2014 - 10.2017
Improved equipment reliability by implementing preventive and predictive maintenance programs.
Reduced downtime through efficient troubleshooting and root cause analysis of equipment failures.
Enhanced safety standards by conducting regular inspections, identifying hazards, and recommending corrective actions.
Streamlined work order processes, resulting in faster response times and reduced backlog.
Collaborated with engineering team to design modifications that improved equipment performance and reliability.
Trained junior engineers on best practices in maintenance engineering, fostering a culture of continuous learning and improvement.
Established maintenance schedules to ensure timely completion of all required tasks while minimizing disruptions to operations.
Performed root cause failure analysis on critical equipment, leading to more effective preventative measures.
Maintained strong relationships with vendors and suppliers, securing high-quality parts at competitive prices for the company.
Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
Documented maintenance activities and confirmed compliance with relevant regulations.
Developed preventive maintenance schedules to minimize downtime and optimize performance.
Resolved customer complaints in prompt, polite and professional approach.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Cleaned and lubricated parts to keep equipment operating at peak performance.
Dismantled defective machines and equipment and installed new or repaired parts.
Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
Followed instructions from supervisor regarding daily job tasks and duties.
Reported issues to property manager so effective resolutions could be put into place.
Executed tasks within time and budget constraints.
Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
Education
Associate of Applied Science - Sustainable Construction Technology
University of Hawaii Maui College
Kahului, HI
12.2011
Skills
Facilities Maintenance
Employee Performance Assessment
Inventory Replenishment
Preventive Maintenance
Employee Scheduling
Facilities Management
Team Leadership
Maintenance Planning
Safety Protocols
Electrical Systems
HVAC Systems
Contractor Management
Installation Management
Inventory Monitoring
Equipment Inspection
Safety Monitoring
Lockout and Tagout Procedures
Building Automation Systems
Employee Performance Evaluation
Vendor Relationship Management
Staff Management
Equipment Troubleshooting
Work Order Management
Plumbing Systems
Safety Compliance
Training and Development
Fire Protection Systems
Customer Service
Project Planning
Schedule Management
Employee Development
Employee Coaching and Mentoring
Documentation and Reporting
Computer Skills
Teamwork and Collaboration
Work Planning and Prioritization
Shift Scheduling
Performance Reviewing
Staff Training
Onboarding and Orientation
Managing Operations and Efficiency
Scheduling and Coordinating
Hiring and Training
Decision-Making
Idea Development and Brainstorming
Good Judgment
Timeline
Maintenance Manager
HEI At The Whaler
08.2023 - Current
Maintenance Supervisor
AOAO At The Whaler On Ka'anapali Beach
02.2020 - 08.2023
Operations Manager
Aston At Papakea
10.2017 - 02.2020
Maintenance Engineer
Aston At The Whaler On Ka'anapali Beach
11.2014 - 10.2017
Associate of Applied Science - Sustainable Construction Technology