BRANDON OWEN
Always Inspections & Remodeling LLC
Lebanon,Missouri
1
Certification
21
years of professional experience
Construction and operations professional with more than 20 years of experience spanning residential construction, remodeling, inspections, estimating, project management, financial performance, operations, safety, and team leadership. Owner/operator of Always Inspections & Remodeling LLC, a $450,000 annual-revenue residential inspection and remodeling business, with hands-on responsibility for project estimating, scope development, purchasing, vendor and subcontractor coordination, customer management, scheduling, quality control, and financial administration. Former Lowe's Assistant Store Manager with responsibility for daily operations of a $37 million annual-sales operation, including financial performance, operational budgets, inventory, safety, regulatory compliance, staffing, customer relationships, project sales, and process improvement. Combines formal education in Construction Management and Business Administration with extensive field, estimating, and operational experience.
Experienced with managing all aspects of business operations, including financial oversight and strategic planning. Utilizes effective leadership techniques to ensure efficient daily management and team productivity. Track record of fostering strong customer relationships and driving business growth through innovative solutions.
Work History
OWNER / OPERATOR
5 Years 9 Months- Residential inspection and remodeling company providing construction, remodeling, repair, restoration, and property inspection services.
- Own and manage a residential construction and inspection business generating approximately $450,000 in annual revenue, with responsibility for operations, estimating, project management, customer relationships, purchasing, scheduling, and financial administration.
- Developed detailed project scopes and estimates through evaluation of existing conditions, determination of required materials and labor, and establishment of project costs using Means Data, ensuring accurate budgeting for clients.
- Develop detailed project scopes and estimates by evaluating existing conditions, determining required materials and labor, and establishing project costs using Means Data.
- Coordinated materials, trades, vendors, subcontractors, and project schedules to enhance project execution efficiency and meet client deadlines.
- Coordinate materials, trades, vendors, subcontractors, and project schedules to maintain efficient project execution.
- Communicate directly with homeowners and other stakeholders regarding project scope, pricing, scheduling, construction conditions, and changes in project requirements.
- Provide emergency repair and flood-restoration services requiring rapid assessment, prioritization, estimating, material coordination, and corrective work.
- Apply construction knowledge and field experience to develop practical solutions balancing cost, quality, code requirements, project scope, and customer expectations.
- Utilized inspection findings and field observations to clarify repair requirements, project scope, and potential construction costs for clients, facilitating informed decision-making.
ASSISTANT STORE MANAGER – OPERATIONS
15 Years 7 Months- Directed daily operations for a Lowe's Home Improvement location generating approximately $37 million in annual sales, with responsibility for operational execution, financial performance, staffing, safety, inventory, customer service, and compliance.
- Helped store sales grow from approximately $17.5 million in 2011 to $37 million in 2021 through operational improvements, sales development, customer service, and effective team leadership.
- Managed and analyzed operational and financial performance data to identify areas of opportunity, diagnose performance gaps, and develop corrective action plans.
- Developed and implemented action-oriented plans to address operational deficiencies, identify root causes, and verify that corrective actions produce sustainable results.
- Served as inventory captain, finishing under shrink and loss budgets in 4 of 5 years and achieving 100% on inventory preparation.
- Identified and recovered approximately $257,000 in operational shrink in 2018 through analysis, investigation, process improvement, and corrective action.
- Directed selling and non-selling personnel, coordinating staffing, workload, priorities, and daily operational requirements to optimize store performance.
- Recruited, hired, trained, coached, and developed employees across multiple areas of store operations.
- Managed operational budgets and monitored daily, weekly, and monthly performance against established financial and operational targets.
- Led safety initiatives and accident investigations, resulting in a 58% reduction in workers' compensation claims.
- Maintained regulatory review performance at 95% efficiency or higher for five consecutive years.
- Reduced general liability claims by 20% while serving as Asset Protection Manager.
- Increased profitability through sales training, operational troubleshooting, loss reduction, and identification of profit opportunities.
- Directed an in-store Project Specialist program that generated more than $1 million in sales over two years.
- Served as project manager for product adjacency and store-layout projects involving the Lebanon and Sedalia locations, improving product flow, placement, and operational efficiency.
- Consistently maintained high standards of customer service while resolving complex customer and operational issues.
Education
BBA - Operations Management
Associate degree - Construction Technology
Skills
Residential Construction & Remodeling
Cost estimating
Budget control
Material & Labor Pricing
Scope development
Change Order Management
Project management
Project Financial Management
Construction Cost Control
Vendor & Contractor Coordination
Client management
Client relations
Quality Assurance
Project Scope Assessment
Project Operations Oversight
Project Documentation Management
Data Management
Financial analysis
Cost analysis
Inventory & Loss Control
Root-cause analysis
Excel proficiency & Office
Office suite
Microsoft PowerPoint
Microsoft Outlook
Team leadership
Operational Strategy
Business Development Strategy
Talent Acquisition
Data reporting
Project Financial Management
Construction Cost Control
Certification
Loss Prevention Certification, Hazardous Contamination Training, Reasonable Suspicion Certification, Situational Leadership Certification, CPR Certified, First Aid Certified, Bloodborne Pathogens Training, Fire Suppression Training
Personal Information
Title: CONSTRUCTION ESTIMATING | PROJECT MANAGEMENT | OPERATIONS
Timeline
OWNER / OPERATOR
Always Inspections & Remodeling LLC
01.2021 - CurrentRead More
ASSISTANT STORE MANAGER – OPERATIONS
Lowe's Home Improvement
02.2006 - 09.2021Read More
State Fair Community College
Associate degree from Construction Technology
Read More
Capella University
BBA from Operations Management
Read More