Versatile and dynamic, with a proven track record at Maverik Adventure's First Stop, I excel in enhancing meal quality and customer satisfaction. Expert in kitchen operations and sanitation standards, my leadership significantly reduced food waste. Skilled in team collaboration and problem-solving, I foster high-performance environments, ensuring both efficiency and compliance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Kitchen Manager
Maverik Adventure's First Stop
02.2019 - Current
Improved customer satisfaction with high-quality meals prepared in accordance with dietary restrictions and preferences.
Maintained a strong presence on the kitchen floor, leading by example and demonstrating a commitment to excellence in all aspects of the role.
Collaborated with front-of-house staff to ensure seamless communication between the kitchen and dining areas.
Reduced food waste by implementing proper inventory management and storage practices.
Ensured compliance with all relevant health codes, licensing regulations, and industry best practices through ongoing education and training initiatives for the entire team.
Trained new employees on kitchen procedures, equipment usage, and recipe execution for consistent results across the team.
I am in charge of ordering and maintaining accurate inventory.
Developed kitchen staff through training, disciplinary action, and performance reviews.
Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Managed a team of culinary professionals, fostering a collaborative environment for optimal productivity and performance.
Customer Service Cashier
Harmons Grocery Store
01.2012 - 01.2018
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.
Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Utilized point-of-sale systems efficiently, ensuring accurate pricing and swift transaction processing.
Collaborated with team members to maintain smooth operations during peak hours.
Jack of all traits, Worked most departments over my 6 years including- Bakery, deli, meat dept and produce but i mostly was in charge of the accounting.