Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Patton

Owensboro,KY

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

7
7
years of professional experience

Work History

Security Officer

Owensboro Racing and Gaming
01.2025 - Current
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked and verified photo identification prior to granting facility access.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Reported suspicious activities and persons to law enforcement.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.

General Laborer

SFG
07.2024 - 11.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Performed quality checks on products and materials to identify any defects.
  • Assisted team members with tasks that require group effort.
  • Notified supervisors of defective equipment or material.
  • Used variety of hand and power tools to complete tasks.
  • Followed instructions and safety protocols while operating machinery and equipment.

Online Grocery Associate

Walmart
12.2023 - 07.2024
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Worked productively with customers to meet order requirements and service expectations.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Tracked substitutions and informed customers of changes.
  • Loaded and unloaded orders at customer's homes or locations.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.
  • Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
  • Managed customer service inquiries and complaints for customer satisfaction.

Cook

Buffalo Wild Wings
06.2023 - 12.2023
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Communicated closely with servers to fully understand special orders for customers.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.

Overnight Stocker

Meijer
11.2020 - 06.2023
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Inspected inventory to identify shortages and maintain consistent inventory.
  • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
  • Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
  • Maintained neat, organized stockroom free of hazards.
  • Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Updated merchandise pricing to match new values and special promotional rates.
  • Noted unsafe components inside packages and discussed concerns with supervisors.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
  • Monitored raw material costs and fluctuations, sourced new suppliers and identified favorable opportunities.

Store Cashier

Dollar General
04.2019 - 11.2020
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Maintained organized and orderly front end and removed carts, baskets, and debris.
  • Processed exchanges and returns by processing them in company database.
  • Operated cash register swiping barcode items across electronic scanner to record price and collected payment.
  • Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
  • Assisted with purchasing decisions and located merchandise for customers.
  • Called for back up cashiers during peak times to minimize wait time for customers.
  • Informed front end manager of equipment repair and replacement needs to maintain operations.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Operated cash register to record transactions accurately and efficiently.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Learned duties for various positions and provided backup at key times.
  • Used POS system to enter orders, process payments and issue receipts.

Crew Trainer

McDonald's
03.2018 - 04.2019
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Taught new team members correct procedures for all areas of operations.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Maintained current knowledge of all team position requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.
  • Documented training and progress on database to enable tracking history and maintain accurate records.

Education

N/a -

Apollo High School
Owensboro, KY

Skills

  • Visitor tracking
  • Identification verification
  • Stationary surveillance
  • Premises patrol
  • Food presentation
  • Food handling
  • Barcode scanning
  • Stock replenishment
  • Order accuracy
  • Upselling strategies
  • Food safety
  • Ingredient sourcing
  • Employee scheduling
  • Special diets
  • Worksite organization
  • Equipment management
  • Janitorial tasks
  • Problem-solving
  • Assembly line experience
  • Pallet jack operation
  • Hand tool proficiency
  • Packaging and labeling
  • Production scheduling
  • Quality control inspection
  • Loading and unloading
  • Product examination
  • Label tagging

Timeline

Security Officer

Owensboro Racing and Gaming
01.2025 - Current

General Laborer

SFG
07.2024 - 11.2024

Online Grocery Associate

Walmart
12.2023 - 07.2024

Cook

Buffalo Wild Wings
06.2023 - 12.2023

Overnight Stocker

Meijer
11.2020 - 06.2023

Store Cashier

Dollar General
04.2019 - 11.2020

Crew Trainer

McDonald's
03.2018 - 04.2019

N/a -

Apollo High School
Brandon Patton