Brandon Payne

• Provided exceptional service to high volume of daily customers.
• Operated POS terminals to input orders, split bills and calculate totals.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Small-level whole-seller who's mission is to improve lives, elevate communities, and challenge the standard.

• Increased homes purchased 125%, from 4-9 homes by making recommendations to customers to promote brand effectiveness and product benefits.
• Completed daily call reports, weekly work plans and monthly analyses to submit to territory manager, by utilizing Sales Force, which promoted sales performance.
• Optimized cold calling techniques, which led to an increase in generated sales by 10% and cold calls by 40%, from 50 to 70 calls a day.

Service company providing HVAC solutions through superb customer experience.

• Assessed and analyzed departmental budgets to find ways to minimize expenses by 20% and optimize profits by 13%.
• Identified potential problems, points of friction, and working to find solutions in order to maximize efficiency and revenue.
• Identified opportunities to expand or shift course in order to take advantage of changes in the market.
• Analyzed requirement documents, blueprints and project plans to gain a thorough understanding of the project.
• Created labor estimates for projects.

Fortune-500 company providing Count on Me service culture encouraging each team member to be responsive, be respectful, and deliver great experiences to their guests, partners, and communities in the timeshare industry.

• Increased volume per guest (VPG) 47%, from $4,300 to $6,330, during a one year span by leveraging sales techniques.
• Assisted in the implementation of a revised company sanctioned presentation, which caused an increase the average per transaction (APT) 69%, from $20k to $33.5k.
• Improved overall customer purchasing experiences to promote steady revenue, which resulted in $1.8 million personal sales volume from 2018-2019.

Providing a true fine-dining experience through hospitality, food, spirits, and love.

• Trained and supervised personnel – providing close support – developing strong work teams.
• Quickly identified, defined, and solved customer and operational problems.
• Successfully performed and supervised customer service activities in highly competitive markets at each affiliation –consistently meeting or exceeding goals.
• Precisely evaluated clientele requirements – generating excellent relations to produce new and repeat business.
• Efficiently assessed the immediate and continuing needs of work to establish priorities for providing appropriate interventions.
• Proficiently resolved challenges that impact work through systematic handling of multiple tasks to meet optimum quality outcomes.

Leading provider of sustainable technologies and services across the energy industry.

• Maintained fluid properties on a rig site and plant facilities through accurate testing.
• Compared inventories to office records and computed figures from records, such as: sales orders, production records, and purchase invoices to obtain inventory.
• Prepared reports, such as: inventory balance, price lists, and shortages.
• Prepared lists of depleted items and recommended surveys of defective or unusable items.
• Effectively communicated and coordinated activities between the Drilling Fluids Engineering Department and dispatchers on orders placed and delivered.