Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brandon Pelen

Seattle,WA

Summary

Second-year college student at the University of Washington with 5+ years in several work fields such as retail, first responder, recreational, customer service, and food service. Skills developed in these fields come together to work to effectively bring new light to work fields I have not had much experience in.

Overview

5
5
years of professional experience

Work History

Reading Tutor

TeamRead
Des Moines, WA
02.2019 - 05.2019
  • Collaborated with teachers, school administrators, parents and guardians regarding student progress.
  • Adapted lessons according to student's strengths and weaknesses, special needs, disabilities or language barriers.
  • Developed and implemented lesson plans to help students improve their reading comprehension skills.
  • Provided one-on-one tutoring sessions to help students develop their reading fluency, accuracy, rate, expression and intonation.

Customer Service Advocate

Target
Federal Way, WA
11.2020 - 06.2022
  • Worked closely with other departments to ensure quality customer service delivery.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Greeted customers and answered any questions they had about the store's products and services.

Barista

Starbucks
Federal Way, WA
05.2021 - 06.2021
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Adhered to health department regulations concerning sanitation standards.

Lifeguard

Mount Rainier Pool
Des Moines, WA
03.2022 - Current
  • Performed emergency rescues when necessary and enforced all safety regulations and posted rules for patrons.
  • Assisted with swim lessons for guests and members of the facility.
  • Administered first aid and CPR in response to life-threatening situations.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.

Retail Sales Associate

UNIQLO
Seattle, WA
10.2023 - 01.2024
  • Assisted customers with finding the right product for their needs.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Stocked shelves with merchandise according to company standards and organized displays to attract customers and promote sales.
  • Offered suggestions for additional items that may be of interest to customers.

Education

High School Diploma -

Mount Rainier High School
Des Moines, WA
06-2022

Some College (No Degree) - Journalism And Public Health

University of Washington
Seattle, WA

Skills

  • Creative Thinking
  • Team Collaboration
  • Customer Service
  • Computer Skills
  • Professionalism/Punctuality
  • Quick Learner

Languages

English
Professional
Tagalog
Limited
Spanish
Limited
Italian
Elementary

Timeline

Retail Sales Associate

UNIQLO
10.2023 - 01.2024

Lifeguard

Mount Rainier Pool
03.2022 - Current

Barista

Starbucks
05.2021 - 06.2021

Customer Service Advocate

Target
11.2020 - 06.2022

Reading Tutor

TeamRead
02.2019 - 05.2019

High School Diploma -

Mount Rainier High School

Some College (No Degree) - Journalism And Public Health

University of Washington

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Brandon Pelen