Disciplined and results-driven professional with experience in federal law enforcement, hospitality, and retail. Served as a U.S. Border Patrol Agent, gaining extensive experience in leadership, teamwork, risk assessment, and high-pressure decision-making. Proven track record of delivering exceptional customer service and operational efficiency through roles at Cheddar's Scratch Kitchen and American Eagle. Demonstrates strong communication, organization, and problem-solving abilities developed in both fast-paced and mission-critical environments. Currently pursuing a degree in Finance with the goal of leveraging analytical thinking, leadership, and interpersonal skills to excel in the business and financial sectors.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Border Patrol Agent
United States Border Patrol
Carrizo Springs
03.2025 - Current
Enforced federal immigration and customs laws to prevent unlawful entry and smuggling activities.
Conducted patrols, vehicle stops, and surveillance operations across remote terrain and checkpoints.
Demonstrated sound judgment and situational awareness in high-stress environments.
Completed detailed reports, documentation, and case files for administrative and legal purposes.
Collaborated with law enforcement agencies to gather intelligence and enhance border security measures.
Responded to emergency situations, while providing immediate assistance.
Prepared detailed reports on incidents and observations, contributing to data-driven decision-making and policy.
Engaged in community outreach programs to educate the public on border safety and regulations.
Engaged in physical fitness training to maintain readiness for the demands of the job.
Host / To Go Specialist/Server
Cheddar's Scratch Kitchen
El Paso
05.2023 - 03.2025
Facilitated efficient food and beverage service, coordinating with kitchen and bar staff to meet guest needs and expectations.
Provided excellent customer service, while greeting customers and assigning parties to their table in an electronic system.
Utilized excellent communication skills to greet and direct guests to their tables efficiently.
Collaborated with kitchen staff to coordinate timely food preparation and delivery, maintaining high standards of quality and presentation.
Trained new team members on service standards, menu items, and operational procedures to ensure consistent quality.
Adapted to various roles within the restaurant as needed, showcasing versatility and commitment to team success.
Maintained knowledge of menu offerings, including ingredients and preparation methods, to provide informed recommendations.
Sales Associate
American Eagle
El Paso
05.2023 - 09.2024
Consistently achieved or exceeded monthly sales targets through effective product knowledge and persuasive sales techniques.
Greeted guests and ensured they had the best possible experience while shopping. This included styling as well as stocking and shipment tasks.
Utilized point-of-sale systems to process transactions efficiently and accurately.
Monitored sales metrics and prepared reports for management, identifying areas for improvement and growth.
Delivered exceptional customer service by addressing inquiries and resolving issues promptly, fostering loyalty and repeat business.
Collaborated with team members to maintain an organized and visually appealing sales floor, contributing to a positive shopping experience.