Brandon Perla
Salt Lake City
Summary
Seasoned Operations Manager with background in streamlining processes to enhance productivity and efficiency. Offers proven strengths in strategy development, team leadership, and financial management. Notable for reducing costs while improving customer service standards in previous roles. Skilled in leveraging data-driven insights to optimize operational performance and business growth. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. High-performing professional with several years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
4
4
years of professional experience
Work History
Manager of Operations
PRS
Holladay
02.2024 - Current
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Led process improvement initiatives, resultingin an increase in operational efficiency.
- Conducted regular audits of employee performance and provided feedback on areas of improvement.
- Prepared staff work schedules and assigned team members to specific duties.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Ensured compliance with industry regulations and maintained high standards of operational excellence.
Franchise Owner
7-Eleven
Sandy
02.2021 - 02.2024
- Skilled in operations, leadership, sales, and compliance
- Experienced in team management, loss prevention
- Proficient in budgeting, staff training, process improvement
- Communication skills, Time management, English, Bilingual, Leadership, Customer service
Education
Hunter high school -
Hunter high school
West Valley City, UT06.2018
Skills
- Operations
- Leadership
- Sales
- Compliance
- Team management
- Loss prevention
- Budgeting
- Staff training
- Process improvement
- Communication skills
- Time management
- Customer service
- Budget management
- Performance evaluation
- Effective communication
- Analytical thinking
- Safety procedures
- Employee engagement
- Financial forecasting
- Problem-solving
- Resource allocation
- Documentation and reporting
- Data analysis
- Risk management
- Inventory management
- Change management
- Goal setting
- Strategic planning
- Employee training
- Emergency response
- Policy implementation
- Staff recruitment
- Customer relations specialist
- Onboarding and orientation
Affiliations
- mount biking
- traveling
- reading
- gym
- helping others
Languages
Spanish
Professional
References
References available upon request.
Timeline
Manager of Operations
PRS
02.2024 - Current
Franchise Owner
7-Eleven
02.2021 - 02.2024
Hunter high school -
Hunter high school
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