Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Brandon Perucki

Landing,NJ

Summary

Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.

Overview

2
2
years of professional experience

Work History

Hostess

Cracker Barrel Restaurant
12.2020 - Current
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Opened and closed seating sections according to volume of guests.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
  • Answered customer questions about hours, seating, and menu information.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Completed daily side work and opening and closing duties without fail.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Took initial drink orders and relayed information to wait or bar staff.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Provided patrons with estimated waiting times during peak service hours.
  • Accommodated special seating requests for guests to enhance satisfaction.
  • Relayed guest comments or suggestions to manager on duty for further action.

Camp Counselor

Township Of Roxbury
07.2022 - 08.2022
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
  • Prepared reports for management regarding status and progress of recreational activities.
  • Developed and monitored budgets for recreational activities.
  • Assisted in recruitment and hiring of new recreation staff.
  • Ordered and maintained all recreational equipment.
  • Implemented rules and regulations to enforce discipline and compliance.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Developed and monitored safety policies and procedures to facilitate safety of participants.
  • Implemented and developed programs to promote physical fitness, teamwork and healthy living.
  • Transported and escorted program participants to and from activities and on field trips.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Led groups of children safely through variety of camp activities.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
  • Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
  • Assisted with maintenance and upkeep of campgrounds to promote clean environment.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Collaborated with other recreation staff in developing new recreational activities.

Education

No Degree - Business Administration

Montclair State University
Montclair, NJ
05.2026

High School Diploma -

Roxbury High School
Succasunna, NJ
06.2022

Skills

  • Seating Assignment Preparation
  • Reservation Documentation
  • Price Memorization
  • Guest Inquiries
  • Table Bussing
  • Table Setting Arrangements
  • Guest Experience Management
  • Guest Satisfaction
  • Hospitality Service Expertise
  • Greeting and Escorting Guests

Accomplishments

  • Was able to purchase my first car myself by working at Cracker Barrel.
  • Successfully fully recovering from knee surgery

Affiliations

  • Roxbury High School Alumni
  • Gaelvision Alumni
  • Sigma Pi Fraternity

Timeline

Camp Counselor

Township Of Roxbury
07.2022 - 08.2022

Hostess

Cracker Barrel Restaurant
12.2020 - Current

No Degree - Business Administration

Montclair State University

High School Diploma -

Roxbury High School

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Brandon Perucki