Brandon Petersen
Fort Myers,FL
Summary
Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
10
10
years of professional experience
Work History
Tech + Mobile Team Member
Target
Fort Myers, Florida
08.2018 - Current
- Assist customers in selecting wireless products and accessories
- Provide exceptional customer service to ensure customer satisfaction
- Activate and transfer information on mobile devices
- Provide tech support for mobile devices
- Generate sales by understanding customer needs and recommending solutions
- Engage with customers to build relationships and loyalty
- Participate in outbound calls and text messages to promote products and services
- Continuously improve product knowledge through training and development opportunities
Game Advisor
GameStop
Fort Myers, Florida
09.2017 - 04.2018
- Organized and alphabetized titles on the shelf
- Assisted customers and store managers
- Provided information on games and gaming systems
- Operated cash registers
- Engaged in outbound calls and sent text messages to customers interested in products and services
- Participated in off-site sponsored events to expand customer base
Assistant Manager
Villa Fresh Italian Kitchen
Fort Myers, Florida
05.2015 - 03.2018
- Managed day-to-day production schedules and inventory
- Ensured product quality and cleanliness in the work environment
- Utilized exceptional customer service skills to meet customer needs
- Developed relationships with customers to understand their needs and provide tailored solutions
- Participated in ongoing training to improve sales techniques
- Engaged with the community to expand customer base
- Used communication skills to effectively close sales
- Identified opportunities for outbound calls and text messages to drive sales
Education
Diploma -
Smart Horizons Career Online Education
Fort Myers, Fl05.2024
Skills
- Customer service
- Communication skills
- Restaurant experience
- Food service
- Time management
- Computer literacy
- Documentation review
- Guest services
- Leadership
- Adaptability
- Teamwork
- Team Lifting
- Technical support
- Quality assurance
- Relationship building
- Leadership qualities
- Problem-solving
- Positive attitude
- Organizing work stations
- Workplace safety
- POS systems
- Task prioritization
- Dependability and reliability
- Continuous development
- Conflict resolution
- Goal setting and achievement
- Willingness to learn
- Heavy lifting
- Teamwork and collaboration
- Training and mentoring
- Flexible schedule
- Clear communication
- Attention to detail
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Tech + Mobile Team Member
Target
08.2018 - Current
Game Advisor
GameStop
09.2017 - 04.2018
Assistant Manager
Villa Fresh Italian Kitchen
05.2015 - 03.2018
Diploma -
Smart Horizons Career Online Education